March 2024 by Stephen Adams
This was our go to Italian restaurant when we lived in Ripon years ago as a family. It only seemed fitting that we had our dad's 80th birthday meal there. From the point of reserving the table to adding an extra seat a day before the pre meal service was excellent.The restaurant was welcoming and still has that atmosphere that we remember. Quality of food was excellent and we hardly had to wait between courses.For me Primas is an easy recommendation for anyone wanting a good meal
January 2024 by Ry Clegg
Great food and staff, able to seat us at short notice. Smelled incredible from the minute we sat down.
January 2024 by Chloe B
Me and my family went for an amazing meal over the Christmas period to celebrate a birthday. The staff were absolutely lovely and friendly and completely attentive to our needs, even though the place was packed. The food was delicious and I already can't wait to go back to try some of the other dishes. The service was top notch from start to finish and we had a lovely evening. 16/10 would recommend going!
January 2024 by 653fionav
Disappointed. Even more disappointed when a member of staff has to comment on there customers when they have given poor service , and only them could know the exact details on that evening .
January 2024 by MrsC1977
We came to Prima to celebrate the 18th birthday of our son on Dec 22nd, what can I say? it was fabulous from start to finish, the service fron the waiting staff was perfect, friendly, attentive & polite, the house red wine is one of the best I've tried & the cocktails we had were lovely too, the food was outstanding, the starters were served swiftly despite our large party on the last weekend before Christmas, the fillet steaks were perfectly cooked with plentiful sides, lobster linguine to die for, pizza excellent always, the meal finished off with a happy birthday sparkler in my sons dessert, fantastic restaurant & always our go to choice and we will keep on returning, thankyou Prima ?
December 2023 by Traveller7765
Having booked a table at Prima for New Year's Eve, we had really looked forward to it. Our night was perfect. Food was excellent, service was what we would have expected on a busy evening. I have only posted this review as I had looked for a review off a lady who had obviously got out of the wrong side of the bed. She complained that the table she had requested for half seven was not vacated by the party eating at 19:15. Her party then said they would go for a quick drink instead of taking a table elsewhere. I have read that she refused to pay the service charge. The waitresses that work there have given up their own New Year to wait on the customers. If you think you are special then I suggest cooking at home and letting the staff be recognised for what they give up. Did I tip, damn right I did.....
December 2023 by Gee_069
I?ve lived in Ripon all my life and I?ve always looked at Prima as a very nice restaurant, however after last nights experience my opinion has sadly changed. We booked a table for 6 in November and were told someone would phone us early December to take a deposit to confirm our booking. Come mid December I?d had no phone call for the deposit and as I was out in Ripon with friends that evening i decided to pop into Prima to make sure they still had record of our booking. I was told by a female member of staff that yes, we have your booking and someone will call the following week to take a deposit. But again nobody phoned me and we were all left wondering yet again. With a couple of weeks to New Years Eve and still not hearing anything from Prima I phoned them again to check the booking. They told me yes we have your booking, and we?ve got you on a window seat. Last night we turned up for our meal and the staff looked lost, and seemed to have no record of our booking. We were told the table by the window already had people eating at it and someone would call us when it was ready. Our booking was for 7.30 so we went for a drink somewhere else first, by the time it got to 8pm we decided to go back to Prima, and the people at our table were just leaving, so we waited for the staff to clean the table. Not much was offered in the way of an apology and both myself and my partner felt unwelcome to be honest. We also noticed other people had complimentary Prosecco and party poppers on their tables but we didn?t get this? When the bill Came there was a £17 service which we were told could be removed, so we informed them to do so. This also made us feel awkward, by getting another bill. Prima you?ve gone down in our expectations, and we?ll not be returning anytime soon
December 2023 by S1805
We had booked an evening meal between Christmas and New Year to catch-up with friends. Late being seated, but not the end of the world. Starters were disappointing - the 'lamb skewer' featured minuscule bits of lamb and a tiny portion of accompanying sauce - massively overpriced. The other starters were fairly small, but were well presented. The main meals were just 'OK' - but served only just warm (not sure if they had been sat waiting to be served for a while) - but £3.70 for what was a saucer of vegetables (mainly peas) was poor value. Not overly generous on the 'side salad' which again was a shame. Service was very disappointing - we weren't offered any further drinks and we had to ask twice to place a drinks order, despite sitting with empty glasses. Cutlery was odd - served in jugs and the only knifes were steak knifes. We had high hopes for a nice evening here, but left feeling very disappointed and unlikely to return.
December 2023 by Kevin Vessey
Along with friends we were looking for somewhere for a meal and decided on Prima because of the authentic kerbside appearance. We were delighted that we chose this restaurant, quirky interior with a really good atmosphere. Menu was varied with plenty of choice all at reasonable prices, the quality of the food did not disappoint it was well presented and very tasty. The serving staff were a credit to the owner and the customer service levels were exceptional. We would highly recommend if anyone is looking for authentic italian food at a reasonable price in a super setting?
December 2023 by Sharon Sebborn
Fabulous night with friends. As always gorgeous food and ambience. Attentive and efficient staff. Will always keep returning, cannot recommend highly enough.
November 2023 by ericab
We had actually booked a different Italian restaurant for dinner but spotted Prima as we were walking around, looked at their menu and decided to cancel where we?d booked and eat here. We just had a main course each and a bottle of wine, both of which were very good. As I had clams, it would have been nice to have had a bowl for the empty shells instead of having to put them on the table cloth, a finger bowl would have been handy too. Service on the whole was very good, apart from the afore mentioned missing items. The ambience was really good and we were surprised at how busy it was for a Monday evening. Good value for money and we would eat here again should we return to Ripon.
October 2023 by STEVE BENNETT
Italian style restaurant near the city centre. Pleasant atmosphere and friendly staff. Wide ranging menu from grills to pizza and pasta. Good wine list at decent prices. Full house on a Wednesday night, so must be popular with the locals.
October 2023 by Martin O'Hara
Another great experience. This place never fails. Staff and food are always at the top of their game. The best place to eat in Ripon!!
September 2023 by Rosemary Kennett
Very slow service and had to wait - standing - although we had booked a table. Food was good.
September 2023 by sarahbN5872HL
Beautiful little restaurant. Loved everything about it. Was looking for a place for dinner in Ripon and came across this real treasure of a place. Absolutely wonderful and my new favourite. The girls they?re all so friendly , engaging and attentive and the food was just delicious, stunning in a way that we won?t forget. I had the farfalle with peas, asparagus and courgette in pesto cream sauce and my sister had the pomodoro. We also shared garlic bread with mozzarella , chips and a side salad. It was everything you could possibly want and more. Such a gorgeous place with a wonderful atmosphere. We will be back again and again. Thank you so much for a really lovely evening. Just loved it xxx
