February 2024 by Zinnia
This review isn't about the shop but the post office only - I would think twice before using it. I went to the post office just a few minutes ago to dispatch a small parcel that weighs about 650g and was told that 48h tracked costs £15, but 24h tracked guaranteed delivery costs "only" £9something. Unable to believe that, I went back home, headed over to royalmail.co.uk, selected the dimensions/weight of my small parcel et voila, 24h tracked costs £3.99, 48h tracked costs £3.29.Please, if you are in any way tech savvy, stay away from this scammy place and book parcel collection from home with Royal Mail for the prices I mentioned above instead, this is absolutely unreal. When I voiced doubt towards the seller in the store, he said that "the prices have been like this since last year April", yeah nah bestie, you are making these prices up.
September 2023 by Kashif Ghafoor
It is always a pleasure being served at Crescent Road Post Office as the staff is very helpful and kind.The Post Office is situated in a convenient vicinity that puts another plus for the post office. We wish them bringing betters ahead.
June 2023 by ALÄN
7:55 on Thursday. The opening hours is not right and I?ve been waiting here for so long now
June 2023 by Margaret Jackson
I had a large bundle of invitations to post yesterday and wanted them to have stamps, not be franked. The counter assistant understood that and (kindly?) said she would put stamps on for me, though I would happily have stood to one side and stuck them on myself. She showed me the stamps and having paid I left her to do it, hopeful that all would be well. I have heard that at least one of the invitations has arrived so hopefully all is well. Thank you for being helpful.
June 2023 by Aras Aras
Very friendly staff, post always gets there on time or early. Always go above and beyond for customers. Thanks so much. See you again soon. Deserves more than 5 stars to be honest.
June 2023 by N A
I always order my parcels for collection from this post office as I?m not at home to receive them. I have never had a problem collecting and I know I can trust this facility. Will be continuing to use this post office whilst i?m living in middlesbrough.
June 2023 by Jodie Fowler
Lovely post office can?t recommend the staff enough :) thank you for providing a 5 star service :)
April 2023 by anoop antony
While I came for the collection, the post office working time was up to 7:30 but the staff already left totally a waste place
April 2023 by Abdullah Khan
Not opened yet
April 2023 by Stephanie Yarker
My son went in to buy a 2nd class stamp and was refused one at the post office counter. He was told to go to front of the shop and buy one from that counter, Where he was told the price is £1 not the 60something pence it should have been. My husband went in to clarify this as thought it might of just been a mistake but no he got over charged too.Used to be a lovely Post Office until it got taken over, now service is so slow I could probably hand deliver the letter or package quicker. Use the one on Chipchase Road now much quicker and friendlier staff.
October 2022 by Daniel Doherty
Leaving this review reluctantly because the staff are actually very pleasant and accommodating, but this is not the issue with this post office it's simply far too slow, probably the slowest post office in Middlesbrough because it is seriously under staffed and under experienced which ultimately gives a poor customer service.I have used this post office for the best part of a decade mainly for sending parcels of which it used to be a daily visit for me with my business spending approx £5k+ a year here, but not no more, I do still use it but if I look through the door and see a massive queue I don't bother, I really have not got 20+ minutes to wait in a queue, under the previous management this shop ran like clockwork and had two very quick counter staff now it is nearly always just one lady, she's very pleasant and double checks everything to be thorough but is simply overwhelmed with the demands of such a busy central location and too slow to deal with all the additional things like money transfers which if you go in the post office will know is a pretty much daily thing.Using this post office for so long now it's noteworthy how many other regular users I don't see in there anymore, a lot of the regulars simply go elsewhere with their parcels, many eBayers who would have 20-30 parcels pretty much every other day... never see them anymore because it's often quicker to drive to another PO which I now often do myself, I can only imagine the post office is not making anything like the money it used to, a simple solution would be to employ a more experienced staff member to help out the lady, it's too much for her on her own and I do actually feel a bit bad for her.This would be a 1 star review if the staff weren't so pleasant, management take note; you're losing a lot of customers!
July 2022 by Tousif Patel
People doesn?t knox how to work? just make you stand in a queue for so long that you can reach your destination in the meantime.
July 2022 by David Marney
10 minutes late opening, left outside waiting in the rain. 20 minutes in the queue with 1 slow staff member. Terrible terrible location for amazon pickup point. Really inconvenient
July 2022 by Ch Be
Wasn?t open at stated times, went at 8am shutter down.
May 2022 by Vineeth Sara
Not so great service?long queues and slow counter service. Waste of time here !
