December 2023 by Jonny Polhill
Excellent customer service and great products. I support an individual who is autistic, to go to GAME regularly. I would like to commend and thank the staff at GAME Monks Cross and in particularly Claire. When supporting adults with learning difficulties and mental health issues more often than not people will talk to me rather than the individual. This has never been the case with Claire ,in particular ,at GAME. She has always spoke directly to them even though they require support from me. This may seem such a small thing but means the world to the individuals I support being seen as an equal and not as someone who requires help to access the community, simply they are not patronised. The individual actively looks forward to their visits always asking if Claire will be there, they are given time when there and patience and they trust what Claire tells them about the products in a way they can understand. It is these "little things" giving time to people no matter what there needs are that make the experience fun and something to look forward to and actually something that means alot more than just a shopping trip. Thank you
December 2023 by Simona Maggio
The staff were friendly and helpful
November 2023 by Philip Brooke
Great place and the staff were very knowledgeable, they answered my queries and knew their job, brilliant ? ?
November 2023 by Josephine Dobson
A very pleasant shopping experience, the member of staff was attentive, pleasant and knowledgeable, thank you
September 2023 by Gilly Scott
brilliant customer service given by staff
August 2023 by Matthew White
Helpful staff. Found what I needed. Lots of stock on sale at the moment
August 2023 by Ben Beech
Brill not waiting time in line
June 2023 by Sarah Bycroft
Nice shop, staff friendly. Sad that it's full of non game related toys for sale but to make enough money!! it's sad they are having to do this.
June 2023 by Kenneth Wallis
Great set off staff always ready to help I always spend two much but that's fine
May 2023 by Robin Venables
Staff are friendly and very helpful if your a person with no idea.... Like me. Very good
April 2023 by Ben Potter
Great place, friendly staff
March 2023 by Rose Baker
Great range of pokemon tcg and lego! Staff were knowledgeable about their products and encourage me to join the elite membership to get loads of money back on my purchases
March 2023 by Me Woody
Like game just a shame they closed the one in town
February 2023 by Andy Croft
It's a game shop that doesn't do any older gaming console games.
December 2022 by timothy mountain
I got my ps5 from game at monks cross and received very good customer service. The staff are very professional and friendly.