June 2023 by Dan Norton
When I visited the store for an exchange and return, the ladies were amazing. They talked me through each step and were incredibly helpful and polite.
June 2023 by Eve Thornton
Very nice helpful staff..good selection of goods ..a pleasant experience.
May 2023 by Clare Winsor
Visited the Harrogate store today with my Mum to choose a bracelet for her 80th Birthday. The staff were amazing. Leia in particular was so patient and lovely in helping my mum choose a bracelet and charms. We were probably there at least an hour trying many different charms. Thank you so much Leia for making it a really nice experience for my Mum. She?s so happy with her charm bracelet.
November 2022 by David Bentham
Very good shop and great choice
August 2022 by ThaYorkshireMan
Very helpful staff.
June 2022 by Elisa Cunnington
Friendly, helpful, polite members staff always willing to help
May 2022 by William Duggan
Excellent service by friendly staff.
May 2022 by Vicki Walsh
Excellent customer service. The most friendly helpful staff.
March 2022 by Stephen Briggs
Always a pleasure to shop here. Staff lovely and helpful. Thanks. Steve B.
February 2022 by Keith Pycock
Got exactly what I went in for. A message in a heart. Thankyou
February 2022 by charles hammond
Excellent service from Kaye today very knowledgeable a pleasure to deal with. Took my wife in to get some birthday treats, she took extra care to find everything we needed.
December 2021 by Vicki Herd
Excellent customer service. The most friendly helpful staff.
December 2021 by Karen Hollinshead
Called into store in Harrogate to check out a necklace - there were three assistants only me as customer. I asked about the necklace in display - assistant offered to show me it - but instead she simply showed me one in glass display on counter that was smaller and silver - offered to show me earrings however which I didn?t want - such a shame as I intended to purchase - £125! I think your staff do need to be less lazy and actually showcase items - the store was empty! Came home ordered online! Not the best experience and Sheffield store was the same - customer service is so poor
December 2021 by J Thompson
Always happy to shop here. Staff always welcome and very helpful.
December 2021 by Ian Sainter
Friendly and helpful staff no rushing you to buy even thoe it was quite busy