February 2024 by James McClintock
Isles are to close together, some of security in past have been rude & breached my privacy law plus snatched my receipt of me make sure I paided instead of getting staff member print last receipt to do checks complained to manager & thankfully he left 3 weeks later. Asda staff are great helpful group of staff.
February 2024 by Samantha Briggs
Not what it used to be. Miserable staff who rather ignore customers than help. Empty shelves and over priced
February 2024 by Aileen Connery
Asda Harrogate is my go-to supermarket - excellent range of goods and excellent value for money. The hardworking, helpful and most pleasant staff make it a positive shopping experience. Well Done!!
January 2024 by Bebo K
The quality of the fruits are rubbish now. The veg and fruits go off very quickly. Good luck trying to find someone to help you. Very few happy staff.
December 2023 by Stu Mitchell
It?s *the* Asda int north!
December 2023 by Michael Sorkin
Impossible to speak to anyone
November 2023 by Jon Royle
Please amend your Saturday opening hours on your website they are wrong, wasted my time
October 2023 by jamie campbell
selling mouldy food?? We?re in a cost of living crisis and asdas main priority is quite clearly selling mouldy food to their customers. Staff stand around like headless chickens giggling with each other, leaving spillages on isles causing slip hazards. Iv never been so disgusted. Sort it out.
October 2023 by Craig Bennett (Benni)
Ordered a toaster and matching kettle to be picked up Monday 02 October, went into store and type my number into the machine and was informed it wasn't there to collect. Went to customer checkout and was told to push the help button and some one came, the person who came to help was one of the cleaners, nice woman who told me I should have ordered it to be collected Sunday and it would have been there. Silly me. She went me down to checkouts who after waiting 5 mins for her to finish with a customer sent me to another colleague, as we were about to converse a frosty faced looking woman ( who I presume was some management) stuck her nose in. With quite a nasty tone to her voice proceded to tell me to come back as the delivery hadn't turned up, she didn't know when it was going to turn up either. As this was a present for my son and his new wife for their house in Wales I couldn't really wait to go back. Luckily there was some in stock and asked if I could cancel the order and was told it was too late and I would have to wait 10 days for a refund. due to the attitude of the manager I don't think I will be using asda for any further purchases. Not my best shopping experience at all
October 2023 by Tracy Holt
Once again dissapointed when choosing to shop here! Only three tills open, one closes so leaves two. Lots of people waiting to pay. Used the self service trolley shop but kept having problems (so did other customers) and had to wait ages for someone to help. There was a very loud beeping noise going off which did not help when I was already quite frustrated. Not the first time I have experienced a bad shop. Wil not be choosing to shop here again.
October 2023 by Ben Turner
THIS IS THE 3RD TIME I'VE GIVEN ASDA A TRY, AND THIS IS THE LAST...Did a £39 order though Just Eat, and £16.74 of it was missing!!!And before Asda replys, stating you need to go though Just Eat... what kind of people do you employ, who does the picking for customers orders?!? I can understand the odd missing item when busy, but half an order is beyond a joke!What makes it worst, is you only get a CREDIT REFUND, AND NOT BACK ONTO YOUR CARD!!!I'M FUMING
August 2023 by Michele Robson
Used to be a good store but entering the store no baskets, lots of self checkouts, only 3 checkout operators available. Get some decent managers that can sort out the basic of customer service!
August 2023 by Harrogate Fruit and Veg
The worst supermarket I have been to, more expensive than any other supermarket in Harrogate and it feels dirty. Staff are impatient and rude, aisles half empty, all bags broke before we got to the car! Won?t be returning! Get me back to sainsburies ughhh
August 2023 by Leithia Bell
19 items ordered through just eat delivery was 6 items short. I have been refunded for bread buns £4+ but I am also missing 2 packs of maxi pads which I need another refund of £4.90 which I have not received on the whole a totally dissatisfied order I will not be placing another order in future with Asda I am actually one bag of shopping short and items I needed urgently
July 2023 by hallucinogenix
What on earth happened to Asda ?Asda has been my main food store all my life but due to recent price rises i've switched to an alternative cheaper store, but decided to go into Asda Harrogate for the first time in a while.I couldn't believe how bad it is now, the checkout is now an absolute catastrophe with only a few main tills open and mainly self service options which require authorisation, the staff all looked so stressed due to being overwhelmed with customers - Also the price increases are obnoxious on some of the items.I honestly used quite enjoy shopping here but won't be back in a rush.Ever since the takeover this place has gone down hill badly !What a shame...