November 2022 by bigTrev74
The staff were great, but the place is filthy. There is dirt and crap in the AC unit and extract fans, and behind the contour is unbelievably dirty.
October 2022 by BostonSpaann
The coffee machines and surrounding areas were filthy and were swarming with flies. They were only serving coffee in paper cups due to staff shortages. As these were hot and slippy to hold, I requested a regular cup for my elderley Mum to avoid a scalding issue and was told no. Will avoid in future
October 2022 by Chris W
Very quiet late Friday afternoon, popped in for two coffees. No problem ordering or being served. Where to sit - majority of tables had empty cups, plates, wrappers and unfinished food & drinks. I moved some from one table to another. There was a lad sweeping the floor, passing & under the tables. He then got a filthy smelly mop & followed the pattern. Astonishingly, a customer came in to order coffees and food which the lad served without washing his hands. Came back to sweeping/washing before back behind the counter to serve more coffee, still no hand washing. Tables remained uncleared throughout our 20 mins stay.
June 2022 by Mark B
first time visiting a café Nero on a par with costa had a hot chocolate and a latte both very good will visit again
May 2022 by 181elainem
Friendly staff and very helpful. Warm and cosy. Problem with my coffee, too strong but the chap changed it no bother. One let down..toilets need scrubbed out! Disgraceful. If I hadn't been on hols I would have done them for them!
December 2021 by CMinBolton
Extremely busy but staff still friendly and polite. Gorgeous carrot cake! Very impressed at cleanliness of toilets, given there was only one for customers and there were up to 10 people queueing at any one time!
September 2021 by Linda Holland
Very busy, we queued for quite some time. The panini was delicious and the coffee good. Thank you.
September 2021 by Andy Croft
Standard Caffe Nero with pleasant staff. I split some of my coffee as I sat down and a member of staff offered to get my a new one. Nice one. Tried the Guatemalan coffee they had as a limited offer. Not struck myself. But if you don't try you'll never know. Liked the sandwich though.
September 2021 by Kim May
Lovely full fat latte. Spotlessly clean table\\nOutdoor tables a great spot for people watching
September 2021 by Patrick Marshall
Staff friendly and welcoming good selection of cakes and vegan food coffee and tea very good
September 2021 by Sheila Beckett
Excellent coffee, I don't like it strong so half a shot is good for me. Staff are always welcoming and friendly.
September 2021 by Emma Gold
Floor filthy, tables cluttered. Staff didn't appear to wash hands after putting waste in the bin. 1 of our drinks had to be redone and even then it was poor. Used to love Nero but will be avoiding this one from now on.\\nShouldn't have stayed.
September 2021 by J. Anderson
Loved the fact my hot chocolate came in a mug. I will definitely go again
January 2021 by Bayley Jarvis
Lovely coffee and a great place to be. Nice quick service.\\n\\nSalted caramel latte is amazing too. So tasty and rich with flavour.
July 2020 by paulsymonds
Popped in to the Cafe Nero in York City Center. The coffee wasn?t as good as is normal for this place and the service lacked any real conviction. Social distancing didn?t seem to be organised very well either. I gave it 3 stars simply because they looked under staffed.
