February 2024 by Lewis Knights
Great store, great staff, keep up the good work!Always have enought items in stock for Electrical work.
August 2023 by Darren Watling
Had what I need on and very fast
July 2023 by Charlene B
Fantastic store and amazing staff :)
July 2023 by Zoe Rodriguez
Toolstation Wymondham provide an exceptional shopping experience with first class customer service and an incredible level of efficency.
June 2023 by George Williams
Terrible customer service, long queue of customers, only one member of staff on the desk whilst the manager was more interested listening to his headphones filling out stock paperwork.
May 2023 by Richard Weldon
Popped into store today to pick up some plumbing supplies. Im no plumber, Mia, the assistant was fantastic!She translated my requests for "the black rubber seal things" and the "thicker seals that push in" into what I actually wanted. Terrific service and a smashing pleasant purchase.Thank you, people like me must make it a long day but you certainly didn't show it :)
November 2022 by Joshua perren
I went in there today looking for a few tools for work. The lady I spoke to was very friendly and helpful. She knew exactly where everything was. The other guys in there were also very friendly and chatty. Great bunch of guys in there. Would definitely recommend.
November 2022 by A1an .C
Ordered 3x items which were unavailable in any of the Norwich branches (stock control obviously needs some work). Despite the long journey, I needed the items same day. All listed as in stock and order confirmed before leaving to collect.On arrival the branch was empty but I still had to wait whilst the two staff members finished their conversation. They then presented only 2 of the 3 items ordered with a lukewarm excuse that they couldn't find the other one. I had to ensure they had refunded the missing item before leaving even though this should have been done automatically.I felt the need to complain to Toolstation for the time and travel expenses incurred due their incompetence. Two days later I finally received an email apology, with a point blank refusal to provide compensation for leaving me out of pocket.Buy elsewhere if you can.
November 2022 by Gordon Fox
Dont normally bother with reviews and stuff but blown away by how good young staff are at the Wymondham store!Friendly,knowledgable and very efficient. Had been round in circles trying to sort tap cartridges. Was sorted and out the store in 5.Good team work supporting each other.Well impressed.
November 2022 by Susannah Cousins
I find this branch fab, staff are always happy to help, Charlene today was bright, friendly and happy to assist me in my search. Not a huge branch so often has to order items in for next day but I'm happy to wait as my nearest store is Hall Road Norwich and want to support my local branch.
November 2022 by J W
Arrived to pick up pre-ordered materials at about 9am (advised that everything was ready), only to be told that main item was not ready - waiting for Parcelforce delivery at noon. Unable to return at that time, so had to reschedule job AND make another trip to the store.Disappointing.
November 2021 by Joanne Millington
Big thank you to Oz for helping me yesterday. My husband sent me to pick up some bits he needed for the DIY project he has started, I normally avoid these places! Oz was very helpful and polite which made me feel at ease. One bit had to be exchanged as it was the wrong size (nobody's fault) he also sorted this with no issues.
November 2021 by Sarah Parfitt
I was a bit nervous walking in! A. Because a girl looking for a type of screwdriver I needed for my mums new kitchen,( didn?t have a clue) and B. Covid etc ? I hardly ever review places but a man called Oz helped me find what I needed, so helpful and approachable!Thank you and thank you for not making me feel silly! I will now go out of my way to visit this store. ??
November 2021 by Nigel Myhill
Well run, welcoming and friendly staff, what more would anyone want! Our new store is just down the road too so really handy!!!Not all the items I wanted were in stock but were offered to me on free home delivery the very next day, thankyou Toolstation
November 2021 by Alex Walters
Popped in today and was met by the most friendly, helpful and professional member of the team Kieran (amazing curls) should be working in hollister with looks like that ? He helped with everything I needed and couldn?t have been more helpful. The best tool station I have been to by far. Top quality
