December 2023 by Rob Brett
Great to have a branch open in our town. Helpful staff too.
November 2023 by Jake Murray
This used to be my local bank when I lived in Thetford. One of the things I felt frustrated about was the lack of accessibility they had there, if I didn't understand anything it felt like a struggle to communicate with the staff here. The app wasn't great to use either and I felt I wasn't getting my moneys worth so I decided to change my bank and now the one I'm with is a lot more user friendly and I can understand my finiancal situation a lot better.
October 2023 by david hill
Very friendly and helpful staff.
August 2023 by Sharon Chapman
Haven't had any issues with this branch of Lloyds, friendly staff, clean store.
August 2023 by Frazer Mowat
On Thursday 3rd August, I Went To Open A Classic Account, On My Arrival, Alison Was On Reception, She Greeted Me, I Told Who I Was Here To See.She Was Caring, Helpful, Kind, Polite, & Understanding, She Let The Gentleman Know I Had Arrived.I Was Asked To Take A Seat In The Reception Area.I Didn't Have To Wait Too Long.10 Out Of 10 For Service.After A Short While, I Was Met Mr Patrik Martin.He Was The Banking Consultant Who I Went To See To Open A Classic Account.I Felt At Ease With Him, I Was Made Welcome By Him.He Knew So Much & Experienced In The Field Of Banking.He Was Very Caring, Helpful, Kind, Polite, & Understanding.We Filled Out The Paperwork Together.He Explained All The Current Accounts Lloyds Do, There Was Such A Good Choice.I Chose The Classic Account, He Thoroughly Went Through The Classic Account.I Was So Impressed With The Classic Account.After A While, My Applicant Went Through Successfully & Within Minutes, My New Vank Account Was Up & Running.????Within A Few Days, I'll Be Receiving My New Visa Debit Card, Alongside My Pin Will Arrived In The Post.So In Conclusion, The Service I Revieved From Patrik Was Very Good.10 Out Of 10.I Said To Him After Everything Was Completed.He Introduced Me To The Bank Manager Chris, A Nice Guy Too.
April 2021 by Sue Waple
Very helpful and accomadating. Friendly and didn't feel rushed.
October 2020 by Becky stock
I try not to go here too often as takes ages cueing up, nightmare.
October 2020 by Traveller
I did an online application to open a classic account and I received an email with the confirmation and the info about my ID and adress required from the bank. I went to the bank and showed my personal docs but the agent ask me other document - from my employer. But on the email from the bank was written just about the ID and Adress. Now I need to return at bank to try again. So, what is the correct information?
October 2020 by Michael Mould
Very helpful and friendly service
July 2018 by Tanias mania
Clean and tidy with some lovely staff
October 2017 by Felicity Duran
They aren't open hardly ever.
August 2016 by Vikky Savage
I've just nipped out of work, to find LLOYDS Thetford close at 4.00pm ! your internet say's 4.30pm also it is not open late on Thursday !!! Please up date your web site. This has caused me no end of problems.
