January 2024 by Aaron Inns
Have been using this store for many years, but each time I come away annoyed or disappointed, the new self service tills are still tiny you won?t be able to do any more than a little basket at a time. The guy who serviced us was serving others very slowly at the time and then once it was my turn decided to Chuck the items down really fast, he was then outside collecting trolleys with a high vis saying duty manager so should know better. Didn?t say hello, just started scanning and then shouting to his colleagues ?I can go do trolleys if you can cover me? I will try to not shop here in 2024 and take custom elsewhere from now on.
January 2024 by Barbara De Vita
Stopped off for lunch as nearby pub was fully booked; excellent food, friendly staff and pleasant decor... ooh and super comfy chairs!
December 2023 by Philip Varley
A great place to shop with a wide range of quality products
December 2023 by Felix Chu
Nice,inside the cafe and the stuff just like little bit expensive
December 2023 by Ian Hopkins
Feels like a local grocery shop. Proper meat and fish counter. Offers and incentives galore, very good quality, exceptionally helpful staff, wonderful wine choices. Easy spacious parking, loads of coinless trollies. App for shopping straight into your bag and quick self checkout. Otherwise All Good ?
December 2023 by Tracey Potter
First visit. Cafe area quite cold noticed everyone sitting in coats. Not allot of shop floor staff around but otherwise fabulous shopping at waitrose as ever
December 2023 by Mike Bentley
Great shopping for special treats and wonderful fresh produce
December 2023 by Sonila Taga
The best store in Bury st Edmunds. Good quality of food and lots of options
November 2023 by Asylum AJ
I don?t usually write reviews, however I would just like to say thank you to the lovely person who left me this note in my delivery bag, thanks to you my baby isn?t going without??
November 2023 by Daniella Bradbury
Great supermarket with plenty of choice, staff are all very friendly and helpful. Has cafe with plenty of choice of hot and cold drinks and food
November 2023 by ABC DE
Prices have increased quite significantly and vouchers are only relevant to specific products now.
October 2023 by Phoo Dee
I do like this small, well-stocked shop but their yellow label reductions are hilarious. Today I bought two cinnamon buns reduced to clear at £1.85. Their original price was £1.87!!I'll check closely next time
October 2023 by jane woods
I usually love the shopping experience in a Waitrose store - lovely produce ( if expensive) lovely staff and just an altogether nice shopping time - until I went to Eaton Waitrose yesterday ( first time in ages following an operation ) and was horrified to see all the self service tills !! Horrific sight ? where?s the personal service associated with Waitrose ? I know the senior managers will say it?s demand led but really ? All three open staffed tills had queues while the self service tills were only used by small basket shoppers and one or two at most !! I dread to think what Christmas will be like ! Shame on you Waitrose ?.. no serviced tills means no service staff ?..
October 2023 by Guidge
Great variety of organic foods. Good service and a free cup of coffee when I?m done. My favourite place to shop. What?s not to like.
October 2023 by Lady Percy
Ramp access in situ. Well thought out lay out. Well stocked. Very friendly and helpful staff especially the young man on our checkout.
