January 2024 by MK FC
We arrived at the front desk to ask for a table, 3 different members of staff said they would be with us in a few seconds, 5 minutes had passed until someone finally came to us to put our name on the waiting list and told myself and my partner to ?buy a drink and wait at the bar? as the table would be ready within 10 minutes for us since there was only two of us, we were told that we would receive a text to confirm our table was ready. A 10 minute wait at the bar for a shameful excuse of drinks, the less said about my partners archers and lemonade the better, let?s just say I could produce more tears in the time I waited then was in her glass. £11.35 later?.. 35 minutes had now passed and I had notice numerous ?walk ins? get seen to a table prior to us despite waiting considerably less time, I believe the ?drink at the bar? to be a ploy to get you to spend money even when there is no table available. Utterly disappointed and dissatisfied for somewhere that used to be one of our favourite places to eat. I?d like to state it is 5 hours later and we still haven?t had this text message. Such a shame.
January 2024 by Far
Don?t even get me started! The manager tonight was an absolute waste of human time. Rude aggressive and maybe needs to figure out that working in hospitality means you should be hospitable. We arrive at 6pm with no reservation so we were asked to come back at 8pm which was fine. We came back at 8pm and at 8:10pm they are seating tables that had come in after us and sending us to the ?bar? to buy drinks. Anyway 8:15 and £41 later on cocktails I asked the manager ?Adam? how long the table will be as we have waited 2hours and we have a child who is getting impatient. We were told to wait as we had just come in 5 mins ago,when I tried to explain we had waited 2 hours and come back for our 8pm reservation he began to get very rude raising his voice like I was beneath him, little did he know i was going to shout back! His response was then to walk away now he had finished shouting,so I went over to say my piece. Guess what the small human didn?t want hear someone giving it back. His response was get out you have no table. So after waiting 2 hours it?s now 8:30pm a starving child whose birthday is now ruined this fool tells us to leave. The worst place to go and the worst service you will receive. Manager is a total waste of space maybe dress and behave like a manager and you may have more staff to help you out.
January 2024 by L
The guy who saw us to our table said nothing to us at all,no pleasant greeting or even a smile!! Just put menus in table and walked away I thought I was in a Karen's diner!! The server was nice though and food good. Toilets were run down broken doors etc.
January 2024 by Adam Oliver
Overpriced food, that is dry and nowhere near a portion for a fully grown adult. Drinks are too expensive. Waited an hour in an empty restaurant to be told "because its a game day and its busy".Terrible/no atmosphere because music was too loud.The only redeeming thing is that the staff are dedicated to service. Would not fault the staff.
January 2024 by Simon Elwin
Ordered from just eat and half of our food was missing, nothing was labelled so had to try and work out which burgers were vegetarian. Everything was burnt. Ordered from here with the intention of going to the restaurant another time but definitely won't be now and trying to get a refund from just
January 2024 by Kate Rix
DO NOT GO HERE. Total rip off. Chicken meal was tiny, I actually laughed when it was put down. Kids hot dogs looked gross - drenched in orange melted cheese. Milkshakes came with none of the toppings advertised. So so overpriced - I would happily say this was the most over priced meal I?ve ever had. Go to McDonald?s - the same food is better for literally half the price. Left feeling robbed of both money and a nice evening.
December 2023 by Katie Jenkins
We arrived with only 2 other tables, waited 40 minutes to be served once seated even for a drink, we then watched as table after table were served but food wasn?t to be seen until 45 minutes later, this is the second time we?ve been and gave it another chance after a similar experience, then food was served and it was cold ! Never ever ever again once was sad but twice bad service is a joke . I had to ask for. Meal to be refunded off our very expensive bill of shockingly bad food !
December 2023 by Kimberley wild
Bloody love a meal at TGIs. Staff are always so energetic, polite and welcoming. Orders get taken quickly, and food is always piping hot and tasty when it gets to the table. Highly recommend for a fun night out. Especially with the family!!
December 2023 by loose papaya
Pre Christmas Dinner with my wife, before the chaos of Christmas day.Very pleased with the whole experience, both the greeter and our server asked if we had any food allergies, we both had the spied prawns as a starter really nice juicy plump prawns with a mildly spiced breadcrumb coating served with a dip and fresh salad.Main course my wife had the messy cheeseburger with house fries, I had the cajun spiced pork chop, both really nice. Desert was honeycomb cheesecake. All in all faultless our server was excellent, drinks reasonable. A good evening, we shall return.Parking: Very close by(literally a minute walk) is a multi storey carpark, a little further is a free surface carpark 2hrs maximum stay and a five minute walk to TGI's
December 2023 by Bruce Fox
Hideously loud music playing non stop so everyone is talking even louder, making it just very noisy all round. We were having to raise our voices just to talk to each other at our own table. The food is fine but very overpriced, £10 for 5 battered prawns, £20 for some chicken strips and £4.30 for a SINGLE 330ml can of Dr. Pepper is actually insulting.
December 2023 by Naxi Khurram
Went for a family Birthday, amazing service by a wonderful lady called Megan. She entertained my children and made us feel very special. I would recommend going for a special occasion, food and drinks were lovely.
December 2023 by Rhea Kalra
We had an absolutely amazing experience with our host Ludouit here! Popped in for a quick drink and snack - and he made sure we had the best time. Big shout out to him for making an average afternoon absolutely great!
December 2023 by Pegrum
The food was great, a slight wait for our meals, the service was as usual, overly friendly but super helpful. The biggest issue was that there were no Ladies bathroom available. All blocked and nothing to sort it out, disabled was locked but didn't actually know if anyone was in there. The men's was working but 2 out of 4 urinals were broken, 1 out of 2 stalls was locked out. On a separate note the food is pretty expensive. Overall it was good but wouldn't come back anytime soon.
December 2023 by Ashleigh Marley
Absolutely amazing experience! Fast service, lovely food and great atmosphere! Highly recommend the Baileys Martini ?. And a big shout out to the lovely Hayley who served us! She went the extra mile in making our visit so lovely. Thank you!??
December 2023 by Godlike Mark
Ava who took our order and brought our food was fantastic, definitely 5* service and a credit to your establishment. The guy who asked if we needed anything further sounded like he'd rather be anywhere else and looked unhappy when we asked for ketchup. The steak was watery and the fries cold. I didn't return the food as I don't want it microwaved.... and if it was freshly prepared thereafter then my companion would either eat alone, or have to wait for mine to arrive back before resuming their meal making theirs cold.
