They never answer their telephone. Customer service very poor.
January 2024
Do not send texts to say prescriptions are ready for collection always, Do not answer the phoneline and admitted as much. Been 2 weeks without medication due to their error. No customer communication regarding prescriptions available. Only cashier sales. If less help now branch is closing. Swear the phone as literally been... read full comment
Welcome to your local Boots Pharmacy in Norwich. As the largest pharmacy in the UK, we play a vital role in caring for people, customers and patients across the country. We are committed to supporting our patients and customers for life through a wide range of health services. Boots. With you, for life.
