October 2023 by Team Banchamek
They?re closed during the day, only open for 2 hours a morning then open up again at 4pm for another 2 hours but in their online info it says open from 8am till 6pm which is a total lie. They need to update their profile instead of wasting peoples time.
September 2023 by Anna Pope
This is the third time I have asked for a parcel to be redirected to a specific post office because I knew I wasn?t going to be in and it?s gone to somewhere else. Each time I?ve been left a note with my name and date on but no reference number so no way of tracking it. I wouldn?t recommend to any businesses using the Royal Mail if they can help it
April 2023 by paul s ,
Shambles worst office have had the misfortune to deal with , mail signed for at wrong address but they claim not to have had parcel Royal Mail said GPS system tracked it to her , but she won?t cough up , sorry that?s the end nothing more we can do , two months later mail missing again now regular problem post woman /man not a clue neither does their manager , next doors mail today delivered to me , opening closing time?s different to ones on line always closed , drove there five miles to find others there moaning as it was closed
February 2023 by Marcin Niemiec
As always either closed of the stuff is not able to knock on the door. One of the worst delivery companies ever
February 2023 by Mary
It?s awful! It?s closed on Monday at 12 noon!!! And not at 2 p.m!!!
January 2023 by T K
Ditto all previous reviews + shocking customer service. When I suggested to them to update the opening hours for their business (which btw aren't accurate as of Aug 8th), the agent became really snarky ("I don't work for Google, mate") as opposed to e.g. escalating with their manager who should hopefully know better how Google business profiles work.
December 2022 by John Smith
Ditto all previous reviews + shocking customer service. When I suggested to them to update the opening hours for their business (which btw aren't accurate as of Aug 8th), the agent became really snarky ("I don't work for Google, mate") as opposed to e.g. escalating with their manager who should hopefully know better how Google business profiles work.
October 2022 by Dave Jones
Absolutely awful service. If you're out they always leave a card asking you to pick your delivery up at the depot. It makes no difference if it fits through the letter box or if you leave instructions pinned to the door. Same outcome every time. Makes you wonder how every other delivery service manages to get the job done without a problem. Hopeless.
October 2022 by S McNally
Shocking and dreadful customer service. Postman spends a huge amount of time sending us countess red slips instead of pressing the buzzer like every other delivery company manages to do with ease. Huge note on office door to buzz but instead wastes everybody's time including the people in the depot with having to bring all the post back to depot instead of just pressing a buzzer. Staff in depot are so very rude and quite literally threw 20 packages at us (that postman wouldn't deliver) with people behind us in the queue shocked and agreeing that really, they should not be in a customer service role. A disgrace from every aspect
June 2022 by Kyle Morrison
Some of the delivery staff here are thick in the head. I have a sign of the door saying ring the doorbell, so I can answer the ring camera and tell them where to leave the parcel, but instead they just knock and walk away. Absolutely ridiculous.
June 2022 by Denise Bennett
Excellent service. The staff are friendly and helpful.
March 2022 by Jayne Goddard
I have lived at haigh court for three years, put Mrs du Val mail in post box she past away before I moved in regards, 13,Haigh Court peel st PR8 6JL
December 2021 by Gemma Heswall
Had no mail now for weeks in the crossens area. I've emailed them still no reply. Awful non existent service! Been over a month waiting on tons of mail and have received not one thing!!
August 2021 by Dan A
Lost 6/6 parcels from the same depo and all they said was oh sorry what type of delivery company can't deliver a Parcel seriously a 100% failure rate
July 2021 by Yeti Malyckyj
On Web said open at 07.00hrs on Saturday, got here and closed, with note on with door saying it opens at 08.00hrs, wasted journey!!!
