August 2023 by Amber Pianforini
Contacted BHF online and requested an item for collection. They rang me up the next day and within a few days the item had been collected on an early morning appointment as both my partner and I were working. Thoroughly appreciated, highly recommended, hassle free!
March 2023 by Ania Hildrey
A brilliant charity shop! Really lovely items and fabulous customer service!
March 2023 by Derek Rowe
Lots of great furniture and household items both new and donated
August 2022 by tracy webster
Bought a fantastic greyleather recliner chair, TV stand and best of tables they were delivered and took my 3 piece settee away. As it was in excellent condition. The house looks amazing I've helped recycle and a worthy charity to boot. All staff friendly and helpful.
August 2022 by Lynn O
I phoned to offer 2 small grey recliner chairs in good condition and a solid light oak sideboard modern design. I was told quite rudely that ?they won?t sell darlin?? and we don?t want them. Everything in decent condition sells at the right price - I won?t bother contacting BHF again. The next charity I contacted wanted them straight away
April 2022 by Helen 81
Arranged collection of two of my couches, the guys arrived and refused to take one couch as they said the leather was scratched?..it?s distressed leather and around 4 years old! One then proceeded to tell me how their boss has been tipping couches they?ve been collecting! Please correct me but I thought you was a charity, and the aim was to help those less fortunate than others. Surely donating any unwanted couches to families in need would be much more beneficial than skipping them!I sincerely regret letting them take the larger of my two couches and wish I?d have kept hold of it to donate to a charity or family who would be more appreciative. I would never have booked the collection if I?d have known they would be so picky (one of the guys even question me on whether the cushions matched the couch they agreed to take?..they came with it ????!).
October 2021 by brian stillwell
I arranged for the BHF southport to do a house clearance for my late uncle, I found them very helpful and understanding and easy to deal with. They were very accomadating when it came to collection time and the two guys who came to clear the house were great. Thank you.
August 2021 by Lisa T
Tried to donate some lovely 1930s bedroom furniture to them (solid walnut) generally nice condition. Waited over a week and a half for them to come to then be told they weren't interested because the wardrobe key was missing (it's been missing for about 50 years!). Very disappointing when you're trying to help. Should have just sold them.
July 2021 by PH PC
It?s a great place to find some really great furniture , decor, electric items at a reasonable price and helping British Heart Foundations. The staff is helpful and friendly?! Recommend and would visit again
June 2021 by Suzanne Holdsworth
Great shop selling used and non used ,fabulous range of products ,bargains galore on the right day ,they will reserve things for you too and if you want home delivery on bigger products for a nominal fee theyl get it to you .always friendly and attentive ...
November 2020 by Babs 59
Very rude and arrogant when we spoke on the phone. Claimed to have phoned me but my phone records all numbers or states ?number withheld? whether I answer the call or not. They didn?t want my item so can only assume she didn?t think I warranted the courtesy of a response to the email she had asked me to send in with details of the item. Despite having donated numerous items and being a long term supporter of BHF I understand that there may be times when they can not accommodate my donations and that their staff are volunteers but at the end of the day the BHF will only function if they have the goods to sell but based on the attitude and tone of the lady I dealt with I would now be reluctant to send anymore items as they become available to BHS Southport Furniture Store.
November 2020 by Damian Stancombe
What great staff really helpful and pleasant. Thank you.
January 2018 by SUE SMITH
Always go hear first when we need anything nearly new and clean. They also sell new furniture and rugs. We have also donated lots of furniture when finished with.
November 2017 by Stephen Gibbs
You can get loads of good stuff from here
November 2017 by Linda Heath
Buy your bargains whilst helping worthy charity.
