February 2024 by Alan Walker
NEVER ANSWER THE PHONE.TRIED 6 TIMES TODAY SO FARGRRRRRR!!!
December 2023 by Zaxos Doganos
They never pick the phone
December 2023 by Sarah Cave
Never have I ever been treated with less respect a most embarrassing experience will NOT be using this place EVER again BTW the staff need training in customer service ??
November 2023 by Rhona Richardson
Absolutely appalling patient service. We were told to come anytime on a Thursday for Flu Jab, even phoned to verify. Got there and said no pharmacist is just about to go on dinner. Receptionist even asked if he would do it and he said no. We had come as its our only day off and had walked there (1mile to get there). Pharmacist and other staff just stared at us and said no. Where is there any patient wellbeing or care, it's disgraceful ?
September 2023 by Kym Durney
Staff are friendly
September 2023 by Splash Collins
Once a decent chemist but now, not so much. Years ago the staff knew me by name but now they are different faces who just see you as a customer. Waiting times may be down to short staff, I do not know. But still it?s a long time to wait. And can never get through when you ring. Texts for completed prescriptions rarely happen and when they do, it?s often after I have picked up my items. This is a honest review on my part and I have no idea how it can pick up a few stars in the future. If not for my health, I?d get my prescriptions elsewhere!
August 2023 by Claytron X
Friendly people in there
August 2023 by Cyanide Sazz mcconnell
Not the best pharmacy by any meens the staff are always chatting away in the back while the line put front gets longer iv waited up to an hour for either pain killers or anti depressants I went today and waited 20 mins just to get cold and flu nasal spray
June 2023 by Neil Burke
Worst pharmacy I have ever used. Send text messages saying prescription is ready but it isn't. 3times supposedly they have order my fiancées prescription and for a week now everytime it's so called ready, "it been miss placed" 3times????????? She is in agony because of there incompetence!!
April 2023 by Sandra Howard
Terrible service.u can never get thru on phone .I ring once a month to have arrage my prescription delivery.i pay £55 a Yr. It rings rings .then goes to engaged,one day I rang 23 times b4 I got through, so stressful trying to talk to some one
March 2023 by Jayden Clemo
Waited 3 days for sister in laws prescriptions. On day 3 I phoned and was told that the system had been down but that they had come through and would be ready day 4. Surprise surprise I still had to wait 1/2 hour. When I was served the assistant was sharp and abrupt. Looking at the reviews I see I'm not on my own.
February 2023 by Mike B
This place needs investigating, they take unreasonable amounts of time to prepare prescriptions and expect people to wait around while they deal with their own incompetence, if a medicine isn't in stock rather than put it on the spline to be picked up elsewhere they tell the patients they need a new prescription to get it elsewhere so they don't lose money, always a queue not because people are lining up for the great service more like some poor soul is trying to sort vital medication for themselves or a loved one that isn't available at this faulty towers of pharmacy, I changed my pharmacy from here a long time ago and collect from another local pharmacy with 100% less calamity, I also pick up prescriptions for other family members elsewhere also without the level of incompetence of this place, I had the displeasure of dealing with boots Whiston due to my mum being scared to change pharmacy being elderly and stuck in her ways, I persuaded her to try another pharmacy as it couldn't be any worse (I think you would have a challenge on your hands finding any worse) and ever since she's never had anything missing, no arguments getting tablets, and I haven't had to spend lengths of time sat waiting for medication listening to other patients being let down and lied to, the health centre need to get rid of this circus show and get in a chemist who can cope with handing out medication.
February 2023 by Anastasia H.
Terrible pharmacy. There is always a long queue however 3+ staff at all times.Staff always chatting between themselves and never acknowledge the presence of the customers.
February 2023 by Anastasiia S.
Terrible pharmacy. There is always a long queue however 3+ staff at all times.Staff always chatting between themselves and never acknowledge the presence of the customers.
January 2023 by Brian McKee
Rang for well over an hour, no answer awful customer service. I am going to move to another pharmacy they are so bad
