January 2024 by Sarah Nichols
Pleasant dining experience, food was nice beef was chewy but it happens, martine was amazing we left
January 2024 by Faye Nichols
Food was really tasty but the beef let it down it was chewy, Martine was great very attentive and made sure we were happy when we left. Definitely be
December 2023 by Arnie Morgan
Absolutely lovely staff down to earth and friendly , food delicious price excellent, plenty of parking .... can't wait to go again ,,well done ???Parking: Safe and loads of parking lots
December 2023 by Angela Davies
Ordered a delivery though just eat waited over 90 minutes. Called Toby to chase order to be informed that just eat had cancelled delivery for the evening due to no drivers .One of the staff sadly I didn?t catch her name kindly delivered my order to my address ? I can?t thank her enough excellent customer service and care
December 2023 by Jane Cragg
If you want a satisfying carvery, then this is the place to go! Yes there was a queue, but worth the wait!
December 2023 by Michael Gallagher
Absolutely horrific service. Chef completely incompetent not being able to even carve meat. Gave me serving of meat that you could literally see completely through and nothing but fat.Also took my plate into the kitchen after I enquired about it and then passed it back to me without any change at which point I left because I felt like he literally spat on my food.
December 2023 by Angie Murray
I booked a table of 3 for 16:20 on Dec 10th 2023. I called to state I was running 5-10 minutes late. Once we arrived at 16.30 we were in a queue behind people who had not booked at all. Once we were at the front Teresa (FOH) informed me that as we arrived later than ten minutes the table had been cancelled. Even though I called to say we would be late. She informed us that they only hold the table for ten minutes. This was never relayed to me when I called. I can understand holding a table for only ten minutes IF the customer hadn?t called to inform the restaurant they would be late. Then, I explained we?re only over ten minutes because of the queue of people that hadn?t even booked. To which Teresa replied, ?You?ve not been waiting that long!?May I politely suggest that Teresa take part in further customer service training as her behaviour towards us made us feel unwelcome. To the point that we felt perhaps we were the wrong race for the establishment? I sincerely hope this is not the case. Working in hospitality myself I wouldn?t dream of treating customers this way!On the plus side the large plate was generous in size with plenty of meat, fresh veg, of which there was plenty to choose from and the roasties were crispy. Just how I like them.Perhaps the pub was under staffed today but that do not excuse Teresa?s behaviour towards us.
November 2023 by Mick Blower
The staff as always were amazing as was the food, my partner and I use this particular restaurant quite a lot because we know exactly what to expect?..good service and good food.Parking: Very accessible, plenty of spaces and close to the venue.
November 2023 by Kurt Williams
Smashing little (massive) breaky! We were served by Teresa who was so lovely, and helped me get my discount QR code to work as the til kept playing up - over all a good
November 2023 by K W
Carvery is gorgeous, I'm not normally a fan but thought we would give it a go, definitely coming back it was
November 2023 by Terry Ryan
I booked a table for 4 people for 2 pm. On 25 oct, my partner and i arrived at 1 40 pm, we where shown our seats and ordered our drinks, 1 50 pm my daughter and her husband joined us i told them i had ordered our drinks so he went to the bar and got theirs, 2pm still waiting for drinks so i had to order them again, 2 10My son in law went to the bar to get us a drink, they tried to charge us double for drinks we never even had.Best part WAIT FOR IT they told us they had no roast potatoes, wonderful. So we acted with our feet but in my case one foot because i am paralised down my left side.
November 2023 by Kristen Crompton
Absolutely horrific. I never go out of my way to leave a bad review but I have never been so disgusted in all my life. The place wasn't busy and there was a lot of staff stood around staring at me and my partner tonight as we waited 25 minutes to even be seated. At one point a waitress came over, I thought she was finally coming to seat us but she just said "I don't know where the hostess has gone" and walked off! Eventually we were greeted by a rude hostess with no manners, who spoke to us like an inconvenience. The only reason we had stayed this long is because I really wanted a roast and was too hungry to go elsewhere at this point.Eventually got a table and was told to order at the bar, where we stood there for a further 15 minutes whilst 2 staff stood starng at us. Eventually I asked a girl behind the bar if we could order and she ignored us and went to her colleague and asked him to "serve that woman" pointing at me. He looked at us, picked up a glass tray and disappeared in the back. Another 5 minutes later he eventually served us, no apology for the wait, no manners, not even a nice tone of voice. Paid for our meals and 2 drinks and he walked off without giving us glasses or telling us how to get our drinks. Asked the girl for drinks, she handed us 2 empty glasses and walked off, without explaining where or how we self serve. Eventually got our drinks and sat down, and a lady comes over and tells us to move because those tables are now clean and not in use. We move again, and finally go to get food.I have never seen such unappealing food in my life. Meat dry, Yorkshire puddings all sloppy and squashed together into mush, everything looked disgusting, but at this point we served ourselves picking the few things that looked edible and sat down. We had one bite and couldn't even swallow it. At this point, we got up and left. I couldn't even face asking for a refund because of how anxious the staff had already made me feel. We left our whole plates and walked out.This was tonight, 17th October and we have just returned home.I cannot stress enough how poorly run this place is and how truly horrific the customer service is. It was like something out of a sitcom.NEVER again. The place is an embarrassment and the staff should be ashamed. I wouldn't even serve that food to pigs.
November 2023 by Bernadette Shaw
Can not thank the Staff enough for all the attention they showed us on Sunday the 5th of November fir my Grandaughters 21st especially Jodie who went above and beyond and the Manageress who compensated for a problem thank you to all the girls absolutely brilliant Really couldn't thank you all enough great afternoon thanks to you all ??Kid-friendliness: As above ??
November 2023 by Adam Ellis
First visit to a Toby, and was pleasantly surprised! Fresh tasty food and lots of it, staff were great and friendly. Well worth the price and would go again.
October 2023 by Mark Edwards
Ideally located with good transport links. The carvery was of a good standard with plenty of choice and was well topped up. The price overall was very reasonable and all the staff members we dealt with were very welcoming and nothing was too much trouble. Plenty of outdoor seating for the warmer months and a good sized car park. We will certainly visit again when in the area.
