February 2024 by Cheryl Trussell
Lots of choice.Friendly helpful staff.
February 2024 by Christopher Ngonadi Ngonadi
Amazing optical shop. Nice place to change your glasses. Good customer service.
February 2024 by Sandra Bradshaw
I would recommend Spec savers at Norris Green, I was made welcomed as soon as i walked in, didn?t wait long before I was seen. Staff very friendly and considerate
February 2024 by JoeowenD
What a fantastic service . Thoroughly professional from start to finish. My eye test was very informative.Thanks Mohsin. Jennie was very helpful and knowledgeable. Thanks Jennie and thanks Megan for your patience and professionalism whilst sorting my safety specs. Great selection of frames, massive improvement with the facilities and a nice friendly atmosphere. Would highly recommend.
February 2024 by Sean Dickman
Excellent service provided, eye test and ordering new glasses. Staff were brilliant, short waiting time, very quick from start to finish
February 2024 by dennis stanley
Done a eye test looking through dirty lens can't use new glasses give incorrect details
January 2024 by Susan Sullivan
My husband and I both had appointments today. We were both treated with excellent customer service by everyone we came into contact with. A special mention to Marie who went above and beyond, taking extra time to explain the pricing process and even repaired my husband?s old glasses so they would last till his new ones were ready. Love the new shop, more spacious.One criticism though?..a toilet would be beneficial for customers who have health problems?., as there wasn?t one available we had to return home before continuing with our day. I have not removed any stars though as this is not the staff?s fault as just my personal opinion. Specsavers please take note.
December 2023 by Nicola Mounsey
Cannot express how kind and caring the staff have been over the last few weeks, not only to my husband who is their customer but also to myself in what had been a challenging few weeks. I am due my next eye test in January and will be changing my care to them - I will also be advising my friends and family to do the same. Particular thanks go to Muhammad and Ammara, but the whole team have been ace.
December 2023 by Lyn B
Good quality comfortable and always good customer service
December 2023 by David Parry
A good experience, but by the time you pay for decent frames and varifocals you are a long way from the advertised 2 pairs for £39, or whatever, which in my case was £270 for one pair.
December 2023 by Kriss Jones
Great new specasavers in the old herons store. Fitted out well all the staff are very helpfull and respectfull if i could give more stars i would
December 2023 by michael preston
Been ringing for days. Please answer the phone.
November 2023 by paul kirk
Went for my regular eye check and as always really easy and straightforward very friendly and helpful staff,
November 2023 by Barry Phillips
Been going back to here for the past 20yrs would not go anywhere else
October 2023 by Chris P
Jennie served me today and was very helpful and I got the glasses I needed and will collect them next week.
