February 2024 by alan herr
3 stars as all depends on who serves you I have been treated OK while my wife has had horrendous treatment too. While some staff are good there is a certain female who is vile and should not work there as when you say you don't want her services other members of staff agree and say we know.?
February 2024 by TTV_HILL_ 999
First class experience as always, Cathy is superb, conversational, honest and clear with the breakdown. Thank you
February 2024 by Lynne Mulville
Excellent service.. staff so friendly and explained every examination thoroughly
February 2024 by david lowe
Very good service and excellent staff
December 2023 by Arnie Morgan
Staff so helpful and professional , my wife had a eye problem they seen her the same afternoon gave her scan etc and put her at ease... well done ? and thank you ?
December 2023 by Marie Dickinson
What can i say just go there and you will see what I mean.
December 2023 by Seamoss Settings
Thanks Eva thanks James. Have a lovely day. Very helpful n professional
December 2023 by Julie Govan
Great Staff. Very helpful. I had a thorough eye test and received 2 pair of glasses, that I am very pleased with.
October 2023 by Lynn D
Kirkby, Liverpool store advertised opening hours till 6.30pm which suited me as I work 15 minutes away and can't leave work till 6pm. Imagine my surprise to find they did not pick up the phone at 6.12 pm despite several tries. My shock was even more pronounced when I turned up at 6.19pm to find they were completely shut. Shutters down. No sign of life at all.I only needed to pick up my new glasses and had been promised they would be ready today.Specsavers cherry pick their reviews so this won't appear on their website but I can confirm I will not be going back once I've picked up my new glasses.Appalling level of customer service. If they have changed their opening hours they need to change on their website AND on Google. Avoid at all costs.Addendum:-3 weeks on from my review and I note that the times of opening have not been amended!
October 2023 by Keith Miller
Easy to make my appointment Sue was very helpful when I was choosing my frames polite, honest, and friendly thank you Sue.
October 2023 by Jo jo Lockett-morrow
All girls where welcoming especially Kathy, great service all round
September 2023 by john harrison
The staff were very welcoming and made sure that you were kept informed of every step of my eye examination. I was never kept waiting for longer than necessary.
August 2023 by Michael Daniel
Got an eye test and was in cardiology 24 hours later. The new eye scan showed that my bp was well above normal and was well on the way to a heart attack.Probably saved my life. The glasses work fine as well ? good work team Kirkby x
August 2023 by Sophie
Very professional staff, helpful and non judgemental on being transgender
August 2023 by Michael
Really friendly helpful staff, quick easy process, and very reasonable priced,
