June 2023 by Google user
Just been into aintree store with my 93yr old partially sighted dad and was served by a lovely, patient very very helpful lad called Ethan, what a credit he is, thankyou Ethan
April 2023 by Chris Lewis
Julie, thank you for your service today. Thank you for being patient and got everything sorted.
February 2023 by Paul B
Order an item, they take payment.... go to collect and they have sold my item, what a waste of a journey. Pretty poor! Very disappointed!
February 2023 by Mark Rogerson
Don't go Sunday if ur atrades man refuse to help find any thing on the system best waiting till the actual trade counter is open poor poor
January 2023 by David Harrison
Excellent customer service, staff are always willing to help
November 2022 by Paul Trappe
Excellent customer service from their head office who sent me here to sort out a small damaged item issue, staff at Aintree were also excellent ?
May 2022 by Flo
Older female, glasses, hair tied back behind counter has a rude attitude and should learn how to give good, friendly customer service. She is lucky I couldn't get through the complaints line because I do not tolerate myself or my family, friends being spoken to in an abrupt and discourteous manner. Sort yourself out love!!!!!!!!
May 2022 by Liz Wilson
Just bought a Swirl thermoplastic toilet seat from Aintree store. £9.98. Wasnt expecting it to be great for the price but its excellent. Easily fitted and good quality. Very pleased with purchase.
May 2022 by yung leungsangnam
Great and competitive for DIY.
March 2022 by michael furmedge
Very nice to deal with and products available straight away, open late till 8pm which helped a great deal.Superb.
October 2021 by sandra catani
the staff here are a delight, if they don't have it and you need it urgently they will go out of their way to find someone who does have what your looking for. always a great place to shop
August 2021 by Stephen McGarry
Fast, efficient and great service as usual. Would highly recommend
July 2021 by charlie sweeney
Very friendly staff. Went out of there way to explain how the item I purchased had replaced the old version. Which made it easier to use. Thanks guys .
July 2021 by Janet Kelly
Took payment at aintree for collection from Bootle store to then find out it's closed. Can't cancel order unless via contact centre which is also closed and refund will take few days. Asked if can arrange delivery to be told no cos Bootle now has order. Due to finishing at 6 I am unable to collect from Bootle. Now stuck with no items money taken from bank and no wait to collect. Not happy
July 2021 by Anne Johnstone
Clear signs for shop or click and collect. Staff on hand at the entrance to assist. The best thing, they had the item we wanted in stock, paid for in advance via PayPal. Result!
