March 2024 by Abigale Mclachlan
The, manager? was patronising to my dad- who is very capable. After being delivered two empty boxes in the post we went instore and our rude encounter with the ginger manager was forgotten about when a team member Crystal helped us thoroughly (:
March 2024 by Jane Warne
I experienced excellent customer service from Shannon Rose. She listened to what I wanted to purchase, and was very helpful and friendly making my decision. Shannon went above and beyond my expectations regarding an issue with an older piece of pandora jewellery that I didn't expect. The best customer service I have ever had
February 2024 by Tracey McKenna
A huge thank you to Jade and Emily E who designed and personalised a beautiful bracelet for me. They were both so friendly and really helpful thank you ?
February 2024 by Mr T
I came here to pick something up for my girlfriend for valentine's day and I was served my crystal who was lovely and very helpful.
January 2024 by P R
Long wait in the que (maybe 45mins) despite staff wandering round shop floor? but our sales rep Chrystal was lovely! So helpful with the pieces of jewellery I wanted to purchase, explaining about each bit / fit of different items ?
January 2024 by Helen Samosa
Awful service received todayWaited by what I wanted to look at to them be told to move to a qué goes to the qué waiting for over 5 mins to then overhear someone else asking to view a item who got sent to another qué and was firstService was disappointing so we went to the church street store that had better service and friendly staff
January 2024 by paul taylor
well my wife liked & got a gift that she was looking for
January 2024 by Louise Kenworthy
Very helpful staff
January 2024 by kerry barnes
Visited the store today to exchange safety chains I had purchased for my daughters bracelets and to buy new charms. Krystal was so informative and patient with us, she went out of her way to help us. My daughter couldn?t decide but we didn?t feel rushed at all by Krystal and she said she just wanted us to leave the store happy with what we had chosen. Her customer service was outstanding and she was so lovely and polite.
December 2023 by Ellie Bowler
Would love to actually get served in this shop. I was stood at the counter for 20 minutes and staff were just looking at me and helping people who had just walked into the store. I know it's Christmas but the store wasn't busy and there were members of staff just stood talking to each other at one point whilst there was 4/5 people all waiting.
December 2023 by Jayne Sinclair
Went in and there was a really long queue but lots of staff serving. We were served very quickly.
November 2023 by James Farquhar
As per usual a very lovely service by all....xxshe luvs Pandora ??
November 2023 by Brianna Hodgson - Jones
Went in to look at promise rings with my boyfriend and were helped by Milly. She was honestly so lovely I was so fussy picking one but she wouldn't give up until I was happy with one.
October 2023 by Yazin
Used the 3 for 2 offer to buy some jewellery. My wife did not like one of the three and wanted to exchange it.We had to go there 4 time!! 4 effing times for a simple process. Managers and workers at both Liverpool stores are utterly useless.We chose at the end to return all three, as such terrible stores do not deserve our money.
October 2023 by Chel Wile
Fantastic service here visited to organise my bracelet and purchase a few Charms the young lady was superb