January 2024 by william burton
Visited the Aintree store this morning. Staff were very helpful and knowledgeable on the trainers I was interested in. I want to mention Jess especially for the help ,patience and advice she gave me in choosing the trainers. Nice to get such good customer service. Would recommend this store for wide choice and good stock levels.
December 2023 by Frank Featherstone
The walkden store is terrible, the staff ignore you they give you false information. I shop In JD all over the north west and walkden shop is the worst ever attitude of the staff is shocking.
December 2023 by Terry R
Well stocked store
December 2023 by Mark
Called customer service regarding a hoodie that wasn't in stock in Liverpool one JD store. The really helpful young man on phone was brilliant he rang Aintree branch and to check stock of the item was still available and even though I got there after closing time ( staff where there restocking shelves e.t.c.) they let me in and the item had been put behind the counter for me. Big bonus was it had just been reduced from £120 to £85. The staff were super friendly and very helpful. Will be utilising this branch more often from now on. Top Mark's for excellent customer service
December 2023 by Ian A
I rarely give out poor reviews, only if I feel they will help and the owners make positive changes for a better shopping experience.I had a pretty poor experience at JD sport, today. On trying on 2 tshirts, I felt pretty much like I was being shown into a cell by a jailor unlocking the doors at the trying on area. I was checked both in and out of this area and it didnt make for a comfortable relaxing shopping experience! being in my late 50's I feel I don' t look like a thief though certainly felt like being treated one! . Only to be asked if I want my chosen item to be put behind the till. I declined this offer and left the shop.I wll buy the same item online!. I feel this shop may have an issue with theft and to navigate this treats everyone the same.. not a great tactic..! As were not all thieves !I hope the management can make some changes to make the shopping experience a little less like a walton prison visit or risk losing more customers.
November 2023 by Paul G
Just gone to buy a pair of trainers and was met with awful customer service. Asked a gent standing by the door if anyone could help and he pointed me in the direction a a guy who was dealing with a customer and had another few customers waiting. Asked the gent by the door if anyone else could help and he said no. I then asked if any of the three ladies standing by the door could and he said no, much to the amusement of the smirking girls. At this point I just walked out, never to return.
August 2023 by Terry Mac
Some great stuff in here..helpful staff and changing rooms available..plenty of parking space
April 2023 by Holmsie 91
Girl behind the till needs to listen to customers, I asked if she had scissors to cut the tags of the £50 hat I just bought and she proceeded to just pull them out! I?d rather you just passed me it back and said sorry no don?t have any.
April 2023 by ANDY QUAINOO
Less busy always, not busy at all
December 2022 by Minhaj Khan
Sports Clothing store( King of Trainers).Wide range of brand available here from Nike,Adidas,berghaus,The north face,Under Armour,Columbia,QN,Armani and many more.
December 2022 by Debbie Beggs
Always able to get what am after well stocked with good sports wear which comes in a range of colours and styles and of course sizes. You can also park in the larger car park.
December 2022 by C Jo
Staff members look like a Wrong Turn version of Love Island. Ask them a question? it?s like you just ran there dog over without informing them of the incident. Overweight woman at the counter?s eyes had two different postcodes. Her name tag was also upside down, as expected from a low IQ minimum wage worker. Avoid this store at all costs
August 2022 by Colin Travers
Bought training shoes that's all
June 2022 by hel wilk
They never answer the phone
May 2022 by Dave Egginton
Easy parking staff very helpful made up didn't have size I needed but for a £1 we got next day delivery at home couldn't ask for more.
