This branch is the worst & the staff are rude, I tried to pay money in at the counter as there was no one waiting but oh no miss high & mighty made me queue behind 3 people & wait 10 mins when there was still no one at the counter, I was late for my appointment, they are getting paid for doing nothing customer service is... read full comment
July 2023
We went in to enquire about changing a single current account into a joint. The lady was adamant it could not be done, even though I told her the Halifax website said differently. She asked her rude manager who confirmed what she said and wouldn't give us any eye contact, before he rushed off again. I suggested we look... read full comment
March 2023
Liverpool have the worst staff in all there Halifax branches. Honestly no manners, no concept of friendly interaction. It's like your annoying them coming to do banking. Staff like this will add to all robot's taking over there job's.
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