March 2024 by Shahrokh Shirazi
Absolutely disgusting pizzas.
March 2024 by Anthony Croft
Hung up on me straight
December 2023 by Louise Foster
Left half the order off ?
November 2023 by julie robinson
Would give zero stars if possible. Went to collect an online order to be told someone else had collected it. As this wasn?t possible I asked for a refund and was told by the manager that he couldn?t take the loss! They have names of customers on a visible screen and do not check what people have ordered but just hand out pizza to anyone, great store if you have no money but want to steal somebody else?s pizza. Just say name on top of screen and off you go, absolutely disgusting. Have emailed head office and getting in touch with my bank today. Do not order from this store unless you want to buy a stranger dinner as the managers attitude is disgraceful
October 2023 by David rowe
Zero customer service!!! Rude foreign man, with no common sense shouting on the phone, will never bother again what a waste of money and energy absolute idiots!!!!!!
August 2023 by Madalina Balan
I orderd couple times from them. 3 orders were an absolute nightmare. 2 complete wrong, nothing from what I asked and the 3r order showed up like this (both pizza completely burnt). I ring and a angry man answered. He said they will send new pizza but he want the pizza I received back. Anyway wouldn?t eat those pizzas
August 2023 by karthik sai pranav
I have recently visited this store!!! The shift manager was preetham!!! Absolutely great service and a pleasant management!!! Would strongly recommend this store.
July 2023 by Tom
I ordered two large pizzas, one of them had a piece taken out of it. When I called to complain they said they would resend another pizza, but I had to return the original. I wouldnt have eaten it anyway but I dont appreciate the incinuation that I'm just trying to scam them out of an extra pizza. Considering the amount of pizzas I've ordered in the past. God knows what there staff do to the food. An accusing customers of being dishonest isn't a way to run a business. I won't be ordering from there again.
June 2023 by Ian Carroll
22 pizza's ordered for staff earlier in the night. All ready when we went to pick them up. Staff member who served us was very pleseant. Would go again.
June 2023 by Joyce James
Absolutely appalling service. Manager screaming in back of shopNo customer service whatsoeverNo food even though ordered via app, order showing in shop but they couldn't find itRequested refund didn't want to give but eventually said they had processed it but will take a week.As someone else stated answering phone while preparing pizza without washing hands after.Do not recommend will never return. Complaint sent to head office
June 2023 by joycej494
What can I say but this must be the worse experience of a takeaway ever Ordered via the Dominos App option was to collect in 10-15 minutes so we ordered a couple of pizzas off their standard menu On arrival at store there was 3 other people waiting for their order. All were complaining about the time taken & bad service as they felt ignored by staff. On display it said against my name order was being prepared and 20 mins before ready. If this was the case why did I get option to collect in 10-15 mins! After approximately 15 minutes later all other customers (in store) had their orders. A man with his 2 young daughters had waited about 10 mins & still not had his order taken. Eventually when someone acknowledged him he asked could he have 2 for price of 1 on the order he was placing, he was told yes but when he queried his order he was told the completely wrong price. The staff member got the manager over to be told you've got a very long wait and didn't seem to want to take his order. He walked out & said he'd go somewhere else. The manager went into the cooking area & started screaming at someone & crying it was so loud but not English speaking so unsure what was being said but this was totally unprofessional and such bad service My order showed it was ready after approximately 30 minutes on top of the 15 minutes before arrival so I asked is order ready. Assistant came over said no and walked away so I asked if he could tell me how much longer he said he didn't know. I asked to speak to manager as I wanted a refund but he initially ignored me, when I asked again he said it will take a week & I would have to ask manager Manager came over said no to start with then agreed she would do it, asked for confirmation she said she'd do it but refused to give any form of confidence it would get done so requested she did it while I was there which she said she did but said no way she could confirm & if in few days it had not been refunded I would have to go back into the store again. So after 45 minutes no food, no apology, no confirmation of refund I don't know if she did refund or not Complaint has been logged on there website but who knows the outcome I can honestly say this was appalling service
June 2023 by Fiz Spencer2
Do not order absolutely filthy, food was disgusting went to collect staff answering phones while making pizzas food all over ther hands then return back to making pizzas, attitude of the supposedly area manager was disgusting, found piece of plastic in my pizza, do not order from here???
June 2023 by Damien Crellin (Daymo)
Absolute joke of a place, sent wrong pizza and refused to sort it out! Shift runner was blatently untrained. Shocking service and will never use again
May 2023 by Nicky Crowley
Shocking customer service we ordered 2 pizzas & 1 wrap which wrap was missing when driver delivered our order, my husband rang the shop to ask where it was to which the male on the phone said driver forgot to take it then put the phone down before he got chance to say anything else x really bad service!!!
April 2023 by Luis Dunne
Put mushrooms on pizza after saying no mushrooms
