February 2024 by Ginger Ninja
Utterly terrible in every way been in 5 times this week for my dad's prescription and each day I'm told the same thing tomorrow!!! Utterly useless won't answer the phone terrible should be ashamed
November 2023 by Jo Gibson
Awful service, wait days and days for prescriptions. No one ever answers the phone either. Always a queue, clearly cannot manage.
October 2023 by Christopher Barrow
Have to wait days for a prescription to be filled. Absolutely useless even when you do get it it's often short or items missing... Staff completely gormless and think this is perfectly fine
October 2023 by pamela marron
Be prepared to wait & wait & wait! Service aweful, unhelpfulplace.
August 2023 by Karen griffin
Serves slow don?t aware the phone never going agen
May 2023 by John Lloyd
At present this Boots is probably the worse its ever been in the 17 yrs I have been going there, they never answer the phone and they literally look right through you when you go there and just carry on doing whatever they're doing, I have stood there many times for up to ten minutes, plus haven't they heard of GDPR? I would prefer not to have to shout my address right across the shop if thats not too much to ask for I am seriously contemplating changing to another pharmacy for my monthly medications
May 2023 by A D
Absolutely abysmal service in this shop. Stood waiting at the counter for 5 minutes before even being acknowledged while 3/4 staff bustled about in a world of their own, then waiting another 5 minutes to be again told 'be with you in a minute', and they know you'll wait because of the sunk cost fallacy. Eventually took over 10 minutes just to pay for something over the counter (not even picking up a prescription), having been the only person in there at first and then front of the rapidly growing queue, and having to ask again for someone to let me pay for the item I was buying.Avoid.
May 2023 by Google user
Absolutely abysmal service in this shop. Stood waiting at the counter for 5 minutes before even being acknowledged while 3/4 staff bustled about in a world of their own, then waiting another 5 minutes to be again told 'be with you in a minute', and they know you'll wait because of the sunk cost fallacy. Eventually took over 10 minutes just to pay for something over the counter (not even picking up a prescription), having been the only person in there at first and then front of the rapidly growing queue, and having to ask again for someone to let me pay for the item I was buying.\\n\\nAvoid.
April 2023 by Andrew Dickinson
Absolutely abysmal service in this shop. Stood waiting at the counter for 5 minutes before even being acknowledged while 3/4 staff bustled about in a world of their own, then waiting another 5 minutes to be again told 'be with you in a minute', and they know you'll wait because of the sunk cost fallacy. Eventually took over 10 minutes just to pay for something over the counter (not even picking up a prescription), having been the only person in there at first and then front of the rapidly growing queue, and having to ask again for someone to let me pay for the item I was buying.Avoid.
April 2023 by Barbara Garlick
Ive been ringing for over 30 minutes from 9am (not a busy period) and no-one answering phone...poor customer service
February 2023 by Wayne Coleman
Has the shop closed down as I have been ringing for the last hour and no one answers. I know they may be busy but is it not courteous to pick the phone up.
January 2023 by Samuel Higgins
Staff very rude and unhelpful.
January 2023 by Nat Crangle
Never answer the phones!!!
July 2022 by Andy B
Friendly, knowledgeable, helpful staff
July 2021 by Elizabeth McCormack
Just picked up a on line order.
