February 2024 by Paula Carr
Not much
February 2024 by Sandra Taylor
Normally, I would give the Birkenhead store a 4* rating, but I was in there earlier today & got a real shock!!! Although the shop has undergone a much needed makeover & it seems so much better organisation wise, it's such a shame what the bosses/management have done to the checkout area. There are now barriers separating cash checkouts, which are manned (but there are only two), from self-servce checkouts, of which there were about ten. It looked so barren & sad not seeing a friendly staff member at the till & instead there was one lady assisting customers & showing them how to use the new self service points. Apparently the two remaining cash tills will also be used for returns aswell. I can just imagine the chaos this will cause in future especially at busy times like Christmas etc. I forgot to mention that one of these remaining cash checkouts used to be the Disabled till which I used a lot as Mum is in a chair & we used to be able to go straight there & get served. The Disabled sign is still there, but with these new barriers in place it will make queuing with a chair so awkward & what about people on mobility scooters? Primark is like all businesses now sadly, all about reducing staff & trying to force customers to use debit/credit cards. I for one don't like what has happened to the store & can see this backfiring. Primark was alway one of the most efficient shops in town & staff got the queues down very quickly. I doubt the higher ups will care for my opinion at the end of the day. All they're interested in is massive profit & sod the customers ?
January 2024 by Linda Standing
Got just what I wanted. Don't often go to Primark but was very surprised at the prices of their jumpers and was very pleased with my purchase.
January 2024 by Modern Pagan
It's just a primark
January 2024 by Yvonne Price
Shop was very busy due to it being Christmas, still managed to get what I needed queue to pay was endless but it moved quickly as they had every available till open with a cashier. Thank you Primark ??
January 2024 by steven holden
Helpful. Staff
November 2023 by Susan Gowland
What a horrible, boring shop for the younger generation. Not cheap, as people always say. Snitch (Disney character) is seen everywhere. I know a lot of teenagers go , but surely this character is not the only character that has to be seen. Sizing has to be checked as nearly every item with a hanger was on the wrong sized hanger. It is easy to just look at the hanger size and buy it only to notice when you get home that you have to return to the shop as the item size doesn't match the hanger size. The money you think you've saved has gone towards petrol or bus fare with a return to the shop for exchange to find they only have 3 sizes smaller. They do tend to have more 6 , 8, and 10s when all you want is a 14 . Lots more I'd like to say about this shop but I've already bored you enough.
November 2023 by michele hayes
Busy store with good size changing rooms. Plenty of stock in various sizes
October 2023 by Ste Cork
A good choice, although some sizes don't seem to be catered for on a lot of clothing items, but overall a decent experience. Can get very very busy at checkout but remains with just a couple of the many checkouts open which is frustrating but the ones open do get through the queues quite quickly.
October 2023 by vicky siddorn
Not a bad selection of clothing shame staff on the tills are disinterested and sullen
October 2023 by Toni-Lou Davies
Great shop always find somthing you want
September 2023 by Sylvia Edgley
Loads 2 choose from ,cudnt get navy socks 4 my grandaughter 4 skool .
September 2023 by Peter Williams
What you'd expect from a Primark. Loads of selection at very reasonable prices. Well laid out and clean.
August 2023 by David Walsh
Easy to get to and loads off parking and very clean shop ..
August 2023 by Rochelle Harverye
Fantastic value. Good quality. I buy all my clothes in Primark