March 2024 by Henry Grant
I have just had the worst experience in this Argos store. I went into the store to try and return a Nintendo switch which I purchased for a family member not realising they already had one.Upon entering the store Kim met us with no smile and a stern word.Upon opening the product box to inspect the switch accidentally fell out the box which caused it to become scratched.Kim then went to check with her supervisor whether it could be returned (she did not tell her supervisor she dropped the product face first).She came back and I made her aware that the product was not used and that she had just dropped this, she said she had not and went to get the supervisor.The supervisor then came to ?discuss? with me and my partner. She said that Kim would not lie as she has worked at Argos for a long time. After 5 minutes of arguing my partner asked the supervisor if the cameras were recording, they confirmed they were and that Sainsbury?s could access them.We went downstairs to find the store manager, he was a pleasant man who agreed to check the cameras.He came back around 10 minutes later and told us that he had seen the footage, that the product was dropped by the Argos employee and that the supervisor will grant my refund when I go back up. So after all that it turns out I wasn?t a liar which I was accused of being.I then went up to find the supervisor, no apology from them.My partner and I have been left very upset , never in our lives has this happened to us and we are shocked. I have had an Argos store card for years? this May change after my experience today.
October 2023 by Peter Jones
Despite the negative one-star reviews, I had a completely different experience. I placed my order online and within a minute, I received a confirmation email. When I arrived at the store, I was greeted with a warm smile and a friendly hello. I showed my receipt and was immediately handed my item. The ordering process was easy, and so was the pickup process. Overall, I had a great experience and would rate it five stars.
July 2023 by Keiialex
Customer service in stamford branch was appauling. Kim had an attitude when speaking to us and was rude and unreasonable however the manager was considerate and helpful
July 2023 by M Hudson
Very rude manager stamford branchWhat has happened to Argos customer service training . Do not buy from this branch have used argos for 30 years without any issue but how things have changed.
June 2023 by Joe Harley
One of the rudest most condescending employees I have ever dealt with. Trying to explain to him the product was not fit for purpose (which head office have since agreed with) his response was "you can take it home and keep it". Terrible. Thank you to the Bourne store and head office for sorting.
October 2022 by Anon Client
The whole point ofpurchasing from this store specifically was that it was on my route as i travelled south to work, and the website said I could collect from 10 am onwards on a Sunday, so i ordered online, paid etc, and I arrived the following morning at 10:20 expecting to be able to collect my item that I needed for work, and was told that it hasn't arrived yet, very disappointed! Some might say I'm being overly picky, and that maybe it had arrived and just hadn't been unpacked yet, no. Believe me, i checked. It hadn't arrived, and wasn't due to for quite a while. Seems to be quite a disjoint from what the website promises and what they can deliver
July 2022 by rantzzz rantzzz
Trying to explain a faulty cable to an Argos seemingly staffed by The League of Gentlemen was akin to teaching a giraffe to unicycle. Pointless.
October 2021 by B B
Quick service, and stock definitely seems to have improved. They have had everything I have wanted the last few times I have ordered
July 2021 by Nancy Oti
The place was closed when I got there but on their online search it said opened. There was no sign indicating it was Argos. Very disappointed.
January 2020 by Samuel Edwards
Cheap games for Switch. Far better prices than GAME and Amazon
September 2019 by stuffofshed181
Cheap games for Switch. Far better prices than GAME and Amazon
March 2018 by aidan wyman
If I could give no stars I would. I have spent £400 and same day delivery and I ordered it on a Friday but it didn't come till Monday it is a damn piss take
February 2018 by Scott Watson
Worst Argos I have ever been to. First, the place looks like it's from the 90s, dirt and grim on the floor, guess they dont stock hovers. Second no pay by card machines, then no contactless machines at the tills. Third no updated touchscreen stock checker machines, like I said the 90s. And lastly nothing in stock, trying to buy simple things is always delivered next day...delivered in 3 days, do they have stock?? Just a poor store.
January 2018 by David Cadogan
Nice shop with friendly staff
January 2018 by LB Harris
Local and handy