March 2024 by Savanna Mucina
Rude staff when placing order and rude customer service
March 2024 by Tubby Tv
Customer service is almost non existent place was dirty and very very over
February 2024 by Lolly Bailey
We order Howe food as we whent to get our order I asked for some mayo a young girl said you have to pay 30 pence for it I said I came here at dinner and had some chips I asked for mayo and the gentleman gave me it never said anything about paying for it she was very rude to use I work in customer service and would never talk to any one the way she spoke to us your staff need training in customer service not impressed at all won?t be going there anymore we go every year with about 20 of us so you have lost a few customers don?t normally do reviews sorry had to do this but she was very rude
January 2024 by Cameron Bousfield
I love it!
December 2023 by Sarah Ashley
Kid-friendliness: Family resort kids crowns and crayons available
November 2023 by J Horrocks
It's a Burger King, which tends to be a rarity when compared to the typical choice of McDonald's, KFC & Subway. Prices are obviously inflated due to it being inside a holiday resort, but there's no visible price list outside of looking at the big menu above the counter. So if you want something light, like fries or a Krushem, you won't know the cost unless you ask for specific items and inevitably hold other people up.I tried to take a modern shortcut, I downloaded the app, but it said the branch was unavailable. They've got the fancy self service machines which most fast food joints now offer, but they didn't work either, so again no clarity when it comes to wanting one of the select number of items not displayed above the counter.
July 2023 by Kenneth
Came here with my family. A little expensive but you are in a Holiday resort. Fast Speedy service, hot fresh food and the Manager Sarah was fantastic
April 2023 by Susan Russell
We're here for a 70s weekend, and have had burgers twice, both times were very good, hot and fresh.. On Sunday night we were helped by Kyle to join tables together for a larger party, he was so pleasant, funny and sociable with all the seated customers, doing his job of cleaning and clearing the tables, and entertaining us... A lovely young man who is a credit to the company... It was a pleasure to meet such a vibrant and respectful young man... Well done Kyle...
March 2023 by Liam Whitbread
Butlins is beyond a joke, have a second hand burger King chain. Apps no longer work for this chain so there is no way of making this affordable. Military discount and nhs discount do not work. So for you guys coming, I would get an apartment and cook your own meals.
February 2023 by Shaun Pye
I ordered a triple mac sandwich and coffee, when come back for my drink oblivious even tho he told waiting for drink, poor service..
October 2022 by Sal Portlock
Always end the night here when we stay on Butlins.The food is always excellent and the staff friendly,big shout out to Karen for the brilliant service!???
October 2022 by Yorkshire Fragrance Enthusiast
The worst customer service I have ever received. Order not available after more than 50 minutes of waiting and others served afterwards. Several people were left standing about with no orders being delivered.To make matters worse, the ?manager? tried to short change us when we asked for a refund.Team seem completely incompetent and not willing to acknowledge poor practices.
October 2022 by Debbie Beardall
food was good slightly dearer than normal ones but wasnt too bad to say inside butlins plenty people eating there as food wasnt good in other restaurants
October 2022 by adam s Murphy
Well done don't accept apps 12 in our party u just lost 200 this week end..familys here with kids charge as much as u can screw everyone get in
September 2022 by Ewa Siwiec
The food is good. Unfortunately the ordering machines can't process orders of more than 2 items. We had to divide our food into two orders as there was a long queue to the counter.