October 2023 by Mark Daykin
Great hair does
September 2023 by Jerry Brumby
Incompetence & shockingly poor customer serviceNever again. This refers to the branch at Lincoln.We worked well initially with the bathroom designer Dave. However, it soon became clear that the manager at this depot could not give a damn about customers. We spent a fairly large amount on fittings for a shower room, a bathroom and 3 toilets. However, these items were ordered on account from our installer, who diligently checked off items upon delivery at each stage. It wasn't until we came to fit the bathroom panels that the incorrect ones were issued. And then on 2 further occasions Turnbulls sent the exact same incorrect panels. Obviously have issues with their suppliers and we're in Jo rush correcting their mistake. This meant that not only was the installer delayed for completion of our project but we had 3 lots of toilet fittings sitting in our living room for 3 additional weeks. No apology from the branch manager (Olivia) who was too busy to address the issues. I still haven't received an apology for any of this. I complained to their CEO who did take the time to respond initially but since then I learned that our installer received an apology - not us as the customer, who paid for all this. I would never consider using this company again on the basis of this awful experience. The branch manager couldn't care less now they've had our money. I was looking at their kitchens but based upon this awful demonstration of incompetence with suppliers and total lack of customer service I'd certainly advise you to steer clear of the Lincoln branch. Awful.
July 2023 by J & S Plumbing and Heating
Having tried all the other merchants in Lincoln. I can honestly say this is one of the best, Helpful staff, fixed prices and great stock availability including boiler spares and parts, highly recommend turnbull for anything Plumbing or Heating related. Chris, Guy, Jack, Russel, Aaron and Rob can sort any problem with their extensive knowledge of the industry. If they can't sort it, nobody can.
January 2023 by adrian Rushton
Brilliant as always
October 2021 by Michael Gaughan
Lincolns No1 Plumbing and Heating Merchants, Best Service, Prices and attention to detail. You can tell how good a company is when something goes amiss. On the rare occasions something does, the lengths they go-to to help is exceptional. Nothing appears to be too much trouble, these guys are a credit to Turnbulls.
October 2021 by Dave B
After trying other plumbers merchants in Lincoln and getting no help or any call backs, a friend suggested Turnbulls Jack sourced what I needed from their Sleaford branch and managed to organise it to be brought over to Lincoln on one of there local delivery vans! Meant I could finish a job that had come to halt because of some missing memaid board trim, great service will call them first next time!
October 2021 by Georgious5561 Andrews
We use turnbull for all our plumbing and heating supplies and they are amazing.Jack replies to emails quickly, Guy always sources any product we want quickly and gaz always helps me with deliveries. Nothing is ever too much for the team and the prices dont creep up either. 5 stars really isnt enough. We highly recommend the whole team and have no hesitation in recommending turnbull to everyone.
October 2021 by Stuart Barnes
Guy and the team provide an excellent service on the plumbing & heating counter... At the other end of the building is a superb showroom, staffed by an equally enthusiastic and knowledgeable team.
October 2021 by Harry Richardson
Turnbull have the answer!?!? Not our problem!! Not our fault!! Sort it out with your fitter!! Extractor fault? Not our fault!!! Sort it yourself!!
October 2021 by Fliss Fisher
Great help with choosing kitchen and our bathrooms, brilliant service I would highly recommend.
October 2021 by Douglas Louca
A fantastic wholesalers to deal with, reliable, resourceful, great price matching and very helpful staff.
October 2021 by David Warwicker
Nice staff. I've no idea what I'm doing, so doubly appreciated :-)
October 2021 by Lauren Hackett
Friendly staff, gave me advice on exactly what I needed, will be going there again!
October 2020 by Steve Barnett
We went into Turnbulls to have a look for a new kitchen, we were met by a lovely lady named Jasmine, who asked if we needed help. After looking around the showroom, we found a kitchen that suited our needs. We sat down with Jasmine, and handed her the measurements for the room, and asked her to design a kitchen for us. Jasmine did a fantastic job including all the features of a modern kitchen fitting neatly into our small 2 bedroom bungalow, she even came to our home to check measurements were correct, and to have a better idea where we wanted all the appliances. I would recommend anyone wanting a new kitchen try Turnbulls.
