February 2023 by Eric Moss-Wright
Unable to post an envelope with a cheque in it as the letter box was sealed. ATM not working. Access to counters restricted to the minimum hours the staff can get way with.
January 2023 by Francis Arnold
Very slow service when we visited the branch on Friday, lack of real customer service, an advisor was closely looking at what customers have in their hand to get them to use the self serve machine (rather personal i thought), rather than speak with a person at the cashier desk, most bank advisors may ask at a distance if they can help, but this guy was actually checking what customers had in their hands, he came really close to customers faces (with covid we thought this was bad) not only that, but what people have in their hands is their personal matter, and i am sure they have a brain to be able to ask for help if required. This branch really needs a shake up. A few customers including an elderly lady looked really offended by this forceful level of service and after talking with her she said that she will use the high street branch in future, where there is a more professional level of service, i agree with this, although its quite bad that we have to do this as this is our local branch.
November 2022 by Usha Rao
Good, efficient,easy accessibility
July 2022 by H. Street
Absolutely ridiculous waiting times ar this branch. 1 person on desk and 12 customers waiting...and it's the same whatever time of day you come.
July 2022 by Desperate Dan
Pathetic, branch open & full of staff but counter closed, might as well shut your doors & save yourself some money.
July 2022 by Malcolm Carlisle
OK but scruffy car park and no different to any other large bank.
May 2022 by Gav Happy
Had an appointment at 11am today. Excellent helpful service from Andrew. Good experience ?
January 2022 by leanne walker
Never had a problem here, ok yes sometimes there is a queue but it's not going to kill anyone to spend a few minutes of their life queuing. 2pm close is a bit early but I'd rather be there before 2 than mess about going into town. Staff.... well I've always found them to be polite and friendly, maybe it's a two way thing, I'm polite and friendly so they are. These people are just doing their jobs, give them a break. BE KIND xx
January 2022 by E G
Absolutely ridiculous waiting times ar this branch. 1 person on desk and 12 customers waiting...and it's the same whatever time of day you come.
December 2021 by Brythonic Man
Only open for counter transactions i.e. deposits, between 10am & 2pm even though it says open till 3:30 pm on thier website! Some third world countries offer better service than this.
December 2021 by The British Space Empire
Santander is best bank Barclays has no meal deal not worth setting up an account with them.
October 2021 by Nigel Fountain
Very poor bank. Went to get some money out at 14:30 today, after looking online to see opening times which sied this bank open until 15:30, to be told by the most unhelpful person at the till. Tills close at 14:00. And I could go to the main branch and get some money but not all the money I wanted so would have had to go to the bank twice to do one transaction.
September 2021 by Tracy Holmes
I went into the branch to change my bagged change into notes. I explained I didn?t have my bank card but could give her my personal details to prove I was a customer. The girl behind the counter rolled her eyes and looked at me like I was something she had wiped off her shoe. Apparently they don?t change cash into notes? I could not believe how rude she was. I avoid going into this branch whenever possible.
July 2021 by Sandie Stratford
Please do not fund fossil fuels, which are burning up our planet. My future and that of my children is at stake. Work for the future not the past, Barclays.
July 2021 by Louise South
I am trying to get a mandate change, cannot get any answer from Barclays - spent a fortune ring them up.
