March 2024 by Joyce Storer
Friendly and efficient serviceGave us plenty of space to make our choicesWe are very happy with the service
March 2024 by Ernest Kenney
Can only comment on purchase as only just ordered sofa. Everything OK. Staff helpful and able to answer all questions. Enjoyable experience so far. Hopefully delivery will be as good.
January 2024 by Tracy Knowles
Very helpful not pushy and reasonably priced .
December 2023 by David Thacker
Great choice and quality,really good staff..not pushy.Made a purchase and would derby give there again.
December 2023 by Lynn Simmons
Absolute disgrace! Ordered new carpets and sofa... carpet fitting is appalling and they sent the wrong sofa, was supposed to be split to get it upstairs... 0 stars will never use them again!
November 2023 by Dom Nurse
Young lady was fabbo, really helpful with a personal touch. Found an alternative elsewhere but would revisit in future
October 2023 by Jason Hughes
Bought a lazyboy Been brilliant so back in March bought another one unfortunately this one having problems with it as cushions gone saggy and dropped making sofa uncomfortable. Scs sent a third party company out to inspect it and said nothing wrong with it and sent a report back had a manager tell me he had same problem with is but they replaced is but not mine absolutely ridiculous. I advise anybody that these problems are on going and wouldn't recommend using this company very bad customer services and badley made furniture and won't be getting my business anymore
October 2023 by Michael Casey
Very good sized store with a large selection of excellent items.Staff were very knowledgeable, helpful and friendly.
August 2023 by Alison Bell
Spent a frigging fortune.. don't like you don't get free delivery
October 2022 by Luke Bryan
quite disappointed is a understatement. my partner and I purchased a sofa and chair to be told it was going out of promotion/ sale on the Monday and now on a television advert we see it is now cheaper than what we paid . Best thing is we haven't even had it delivered yet .I will be sharing my experience on social media.at a time of cost of living crisis and you're staff believe its ok to act in this way.disgusting
August 2022 by Levi Giles
sales people In that place are terrible ? puts you off looking for the sofa you want , it was borderline behind begged to buy a certain sofa . had to leave as quickly as possible and not be rude . DFS , a lot better , genuine people that don?t hound you as you look for the sofa you want ??
August 2022 by Dannie Morgan
Lovely sales manager very helpful and knew how to have a laugh which helps.
March 2022 by sandy collins
Could not have been more helpful and more considerate. Also plenty of time given didn't feel rushed or under any pressure.Thankyou for that x
October 2021 by lynda Coultas
Very poor. The suite I wanted was half price in all your adverts of the sale... But I store said it was full price. I checked again on line and it was showing half price. You lost a sale.
July 2021 by Chris Rowston
If I could put no stars I would. Bought a sofa this January. I have had 3 different technicians visit with 3 varying reports. Spent hours on the phone yet they reply with an email saying the senior technician has reviewed the reports and agrees with his technicians - obviously. SCS use a do not reply email so you have to spend hours on the phone again. The senior technician doesn't even have the courtesy to contact me direct . I have asked for my money back but no response therefore I will be contacting trading standards to investigate the noisiest sofa in the world. Absolutely the worst customer service I have ever experienced. Thanks SCS for nothing.