Bought and paid for a shower enclosure online.Company confirmed sale and then refunded. Claimed no stock but I had already checked with the manufacture and they confirmed the enclosure was in stock. !!I emailed explaining this, but didn't get a response and also noted the price of the enclosure had increased by over £200... read full comment
February 2021
Very impressed with the high level of customer service I received when ordering a bath tub and radiator.Called in to find out if the items were in stock and the friendly person I spoke to said that they would look out for the order, and push it through. How nice is that? The prices are very competitive (the reason for the... read full comment
February 2021
I bought toilet pan well in advance of plumber visiting. When pan inspected by plumber I found out I had bought the wrong one. Despite being over 28 days from delivery the company swapped it for me with free delivery and pick up. Great service.