November 2023 by Patrick Grant
Store isn't too bad parking is terrible, and getting in& our car park puts me off going here
November 2023 by Carla Quintana
Went to buy paint, the guy at the counter was really knowledgeable and very helpful.
October 2023 by Stella Wilton
Change things around..always have to ask where things are but got what I wanted. Staff helpful tho.
September 2023 by Caroline Hainsworth
Self service check out awful. Why can't we have real people on the checkout helping us, having an interaction with customers. So disappointed that your staff are so alienated from the customers.
August 2023 by Frances Salmon
Very run down not as much choice availability etc. Self service checkout trying to work out how to use it and 2 members of staff ignored me whilst they were having a chat
August 2023 by Ian Gale
Some staff absolutely great customer service and some were there for the prestige of being B&Q employee
July 2023 by Martin Lyons
Nearly always have what I need, and they price match. Never had any problems with the products they have, and the staff are friendly and helpful, nice one guys keep up the good work.
June 2023 by Jason Dean (The Dog Play Co.)
Nice little DIY store. Don't expect 'big' materials for massive projects... But it has everything you need for those job around the house. Helpful, friendly staff too
June 2023 by Jacob Andrew
The B in B&Q must stand for Bob because the bloke is an absolute legend. Whenever we've been in he's been helpful, welcoming and a true gent.Bob is what makes this B&Q stand out from all the others, if the B doesn't stand for Bob then that needs changing. Big up the Bob.
June 2023 by lorraine kelham
Went in to buy terracotta pots all different sizes, had loads in stock really good prices too .
June 2023 by Terence Smith
Standard B&Q offering. Not particularly inspiring but had the paint I wanted at a competitive price. Car park tends to be busy with an awkward access.
May 2023 by Claire Stokes
Tried to buy paint. Assistant was helping an elderly couple, which was no problem, but no one else available to help me. Waited 15 minutes and had to leave as needed to get back to work. Tried again to buy the following day. The Assistant who 'helped' me was miserable and unfriendly, giving the opinion that he did not want to be there. Not exactly a 'ray of sunshine'. A simple 'hello, how can I help?' would have been a good start. I did succeed in buying my paint, luckily I knew what I needed as I very much doubt that the person serving me would have been as patient and as helpful as the previous Assistant was with the older couple the day before. The Assistant that served me very much lets you down as a business.
May 2023 by elaine charity
Disappointing marketing around the current BBQ/furniture 20% off offer. The BBQ had £32 in huge print on the display posters so I thought I'd get £6 off....but no!...in tiny writing it says "you pay this" so the original cost was £40 (£40 was not mentioned anywhere until you scanned the box). When will companies learn that this misleading promotional material truly p***sses customers off.
April 2023 by Debbie Sawyer
Darren at the Grantham store on the paint section was outstanding and helped me with all my projects items I needed very quickly most definitely impressed
April 2023 by Garry Goodge
Excellent DIY store always good value and this one also has a small garden centre..
