It’s gone way down hill. It used to be a fantastic pharmacy. The new team are like robots; devoid of any social skills or empathy. They never seem to have prescriptions ready, you have to wait atleast 10 minutes to be acknowledged by a member of staff, and they never pick up the phone. The old team of pharmacists and... read full comment
September 2023
Never have my prescription ready, even when I've waited several days after getting the notification that it's ready for collection. Always have to wait 20mins+ for them to get it - never had this problem at any other pharmacy before.
We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor.
We also offer a range of services in our community pharmacies, from flu jabs to free NHS blood pressure checks for over 40s and stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy.