March 2024 by Start4Test
super nice and help
February 2024 by indiana Curtis-Harvey
Came in as I had an issue with my transfer and the first guy I spoke to, Daniel, was so rude and dismissive of my issue he ended up walking away rolling his eyes and giving so much attitude. The second guy however was a bit more helpful and gave me good service.
January 2024 by Amit Shah
Worst customer service, staff does not have stock info waste of time...I would not give even 1 start if I would have other option.
January 2024 by Priyanka Patel
Third class service
January 2024 by DRASHTI PARIKH
Not good in service.Staff is not supportive.I booked my phone and it was not delivered on time and they also didn?t care about any kind of customer service. All staff are not coordinated with each other.They also don?t know how to respond customer and using bad words in front of customers.
January 2024 by Architect Pushpak Shah
Pathetic service.(don?t go here-Vodafone Highcross)We booked on Saturday 6th on January 2024Vodafone one of the staff told me it will come on Saturday than Tuesday.On Wednesday I got massage 09/01/2024 please collect mobile from store.Than 10/01/2024 we went on store other staff is like we don?t have phone.He was talking rude and told me you are not my customer, on that day why are you went with other staff?If you don?t have phone you are wasting my time my money and everything.
January 2024 by Katrina Maxfield
Good customer service.
December 2023 by Akin Dipo
Good customer service
October 2023 by Hewa Manage
i went there to upgrade my mobile contract and store manager adam offered me i phone 14 pro max and he said he got available stock right now for collection but once he done my paper work and credit check ask me to pay upfront cost which is 29£ once i paid he printed my receipt and went inside to get my phone but he came back again sorry there is system error we don't have any in stock right now but im promised 100% i will get to store day after.i said that's fine ill come and pickup day after which is 27 of oct 2023.i was waiting for the text massage but i never receive anything from vodafone then i walk into store to pickup my phone but sales advisor call ryan said to me there is no delivery today you only get your phone by next Tuesday which 31 ft of oct 2023 then i asked him why your store manager promised me on friday then person call ash came to me said we dont know and we cant take any responsibility at all.i said to him can i speak to someone who can take the responsibility for my problem then ash said to me there is no body and we cannot take any responsibly for anything ..this two guys was really rude to me.i went today to store which is 28th of sat 2023 then adam who is the store manager said to me i cant control the delivery i dont know what happened you will get your phone by tuesday we cannot do anything at all.i went there on 26th of thursday 3 clock to upgrade my contract but adam showed to his computer email i have oder your phone 1.20 pm i wasn't even there he was lying to me and he was trying cancel my contact as well.people please dont go to this store again never trust this pleple ASH RAYAN ADAM...
October 2023 by SOEB PATEL
very bad staff behaviour the way he?s talking im really disappointed he not solve problems before he gives advice to me cancel your contract you have options ??
July 2023 by Si Kinch
Great place to get phone deals or broadband. Always deal with Ash.. can't do enough for you ?
June 2023 by Sai Ram
No proper response to the customer who visit the store. I didn't like the attitude of salesman who was saying the store is closed at 6:15 pm even though the store closing time is at 7 pm.
April 2023 by Trudy Brundell
The staff were very helpful and friendly
April 2023 by Edward Jones
Sadly not the best customer service guess I will move next time my contract is up
December 2022 by James Curtis
Visited with a friendService was excellent.She got what she wanted.Now it's my turn , wanted some technical services.Job done magic.