October 2023 by Hazel Weston
Didn't think I would find what I wanted but was pleasantly surprised. Great attention from tge staff there.
September 2023 by David Smith
We went in with an open mind to looking at a new sofas but we was harassed from 10 seconds after entry. A large plump female just wouldn't leave us alone, she was listening to everything we said and followed us around the shop both ground and upper floors and even harassed us down the stairs to the front door despite us telling her we will call her over if we see anything we like. She was then informed that nothing was what we wanted and that for the quality and price dfs and sofology offered better value and quality and she still tried to pressure us in a sale. Never again, awful sales approach and the worse we've ever experienced.
September 2023 by Kelly Allen
If there were 0 stars that?s what I would have put!! Sales woman put our order through wrong at the time of purchase. 2 sofas one the wrong size to what we was shown and both the wrong colour we had ordered. Scs took no responsibility at all and wanted to charge me £200 to return one of them. Avoid purchasing anything from this store they don?t care . One of the sofas has a terrible creaking noise , you are just given an email address to send a video of the noise to a subcontractor yourself scs don?t even arrange an engineer to visit ?sort it yourself!!! Waste of money and cheap quality. I thought they would be a good reliable company to buy from?wow was i wrong?avoid!!
May 2023 by Dee Walker
Went to scs at fossepark and we have a lovely and friendly person called Charlie he was professional can?t ask for a better person very help very good service. Nothing was too much for him. would recommend for his service for anyone
May 2023 by PARTH BHANDARI
Sofa was delivered on time but there is a problem in sofa and I had reported within 10 days I received it. Service is very poor as engineer is coming and taking photos and saying they will report it to company. Now it's been 5 months and they are still saying that it will take more time.
April 2023 by Alex H
Very helpful, not too full on when it comes to browsing, stand sales encouragement but great choices on furniture and some good deals
April 2023 by Zishan S.
Hassle free experience, helpful staff and value for money. Would definitely use again and recommend to others! Special thanks to Gary from Leicester SCS who has been very helpful in sorting out my order.
March 2023 by Zish
Hassle free experience, helpful staff and value for money. Would definitely use again and recommend to others! Special thanks to Gary from Leicester SCS who has been very helpful in sorting out my order.
March 2023 by Steve Hambly
we went to see about a recliner sofa I'd seen on scs site, met a nice chap called Ash who showed me the options I had with what I was looking for and within my budget, We left with better than expected deal largely thanks to Ash's know how, many thanks Ash Steve/Helen
March 2023 by Enehi Cynthia
I wish there was a way to give 0 star. We were delivered sofa different from what we had seen and ordered at their showroom. Poor quality sofa. Horrible customer service. Biggest regret. Avoid ScS.
March 2023 by Chandani Patel
Oliver was a great salesman and really helped us. He was so patient with us and gave us a really good offer. Would recommend Oliver for your visit.
December 2022 by Mohamad Ali
I will never ever buy anything from ScS again they don't care about customer all they want is your money, they told me they deliver my orders on first week of December but now they say different date
November 2022 by Daniel
Thomas was a great salesman and really listened to what we wanted and helped with our choices. It was ordered on 2/8/22. However Gary the "Leicester manger" has ignored both my emails about arranging delivery and I am getting close to cancelling. I still haven't got oit. They're trying to deliver it tomorrow after they text me at 5.11pm today informing me. Of course I can't reply to change it. I will not be there to collect it tomorrow. Absolute disgrace.
November 2022 by Sandra Carty
Hate these shop you feel like prey waiting to be pounced on but Charles in the one at Fosse Park was great and totally understood. I've made an appointment to see him.
October 2022 by Ryan Brown
Avoid this business, sales very slick as you would expect, however trying to get money back you are owed is like wading through treacle, we agreed a price, the wrong carpet was delivered meaning the fitter had to come back twice. I had to travel 60 miles to prove it was the wrong carpet and cannot seem to get my money back for the extra fitting charge for the second visit. Shake hands in one of their stores, pay the deposit and let the games begin. Nice and shiny up front but terrible after sales promises promises that are never fulfilled. Unless you enjoy a good old headache and inconvenience move on!
