March 2024 by Pavandep Dosanjh
Disgusting, not enough topping on the pizza and its like just eating dough. Awful. Overpriced. Not enought tom sauce, cheese, meats or veg. I cant believe Papa jones are happy serving this and if they dont make a change they will go under. People will go elsewhere. If the pizza was £1 i would even order. Dont be tricked by their online deals as i was!!! Shame on papa jones. Had it about 10 years ago and it was ok, no complaints. The cost cutting is seriously affecting quality and i will never return
February 2024 by Akshay Pankhania
We bought Pizzas from here and they were rubbish. Hardly any taste to the pizza and very expensive. Not only that but weren?t made upon arrival and were delays !4 Large Pizzas for £95!!!Ridiculous!
February 2024 by Snake BITE Cade Foster
Nice staff some left for southhamton for studies really great
February 2023 by michael mcshane
Good pizza for a chain and pleasantly surprised when the amount charged was about ten quid cheaper than I thought from the menu. Take out only, so can't comment on 'atmosphere'.
July 2022 by Alex C?r?van
Everywhere it was offer buy one get one free, i ordered a large one i was waiting for more than an hour and surprise, i received just one! Disgusted!
July 2022 by shevin barkho
Very bad customer service from the manger who was so rude and not wiling to offer any alternative/ she was happy to loose a customer just to prove herself right very cheap service never spend a £1 at this brunch who is run by such a cheap manger ??????
July 2022 by Amar Gorania
Pizza was very oily and the 'garlic' sauce was butter. Wouldn't recommend.
July 2022 by George Kyriacou
Took my order via online at 10:20 (store closes at 11) when I got there at 10:30 sorry we?re closed. Took my money and no pizza shocking customer service
June 2022 by preet khera
I ordered thin mediums and have mentioned to be well cooked. They assured it will be well cooked but when the pizzas arrived it was not well cooked. When I called them to inform that you missed to well cook them, they said thin mediums cannot be over cooked. This should have been conveyed when the order was placed. They also mentioned that the owner has now changed and they work as per their way. I believe it should however not affect the quality. But I was not at all satisfied with the pizzas this time.
June 2022 by Neha Ramaiya
I made an online order back in February and the money was taken out of my account. When I reached the store, it was closed before the closing time. I was promised the money would come into my account in 10days which it did not. Everytime I asked the same thing was said and then excuses made that the delay was because of new owners. A couple weeks ago they said I could order the same order again and it wouldn't be charged. When I went to do this they claimed the money had come back into my account which it hasn't and then changed the story that I'd already claimed the order. Completely ridiculous that something as simple as issuing refund takes this long
June 2022 by Kourtney White
Good food but they hire terrible staff. I rang 'please can I make a order for delivery ' ' yeahh ' he replies then slams the phone down. 30 minutes of continous ringing since and no answer. They have got my oder wrong before giving me Ben and jerries dairy instead of non dairy to which they said they don't do refunds and as I can't physically eat dairy I had to throw it away. They get confused and the orders wrong when repeating back and the delivery time is very long considering I live down the road.
April 2022 by Susannah Barratt
The pizzas are expensive but they tasted delicious though.
March 2022 by Samantha Powell
I spoke to someone called Kunj. He started swearing down the phone to me and saying racist comments. When i tried to speak he over spoke and shouted. The worst customer service ive ever received! Told me to watch my back so if you want to have death threats for no reason at all then go ahead and order but personally I wouldn?t! When i asked to speak to his manager he acted like he put someone else on the phone and started calling me a different name! This boy is dangerous and abusive! Avoid!!!! Pappa johns needs to look close at their staff and hire well mannered people! When i said i wanted to complain he laughed and said yes so i guess pappa johns dont care for their customers?
January 2022 by A G
Pizza was very oily and the 'garlic' sauce was butter. Wouldn't recommend.
November 2021 by Jeremy Spencer Lines
Very disappointed...pizza was very very expensive and therefore overpriced for what we received , toppings were sparse and the crust was too big , and it arrived cold.. felt like it was a complete waste of good money..will not use them again ! I would rather go hungry. than give this place my business! In future !!