March 2024 by Redhwana Begum
I had my initial consultation for laser eye surgery at Optical express Leicester branch. The team in Leicester were brilliant. They made me feel comfortable and also explained the process very well, as well as checking in with me prior to the surgery to ensure everything was in order. I had my surgery at the Birmingham branch with surgeon Mr Mughal. He was top notch. He put me at ease and was very reassuring. He explained everything very clearly, as well as addressing any concerns I had. The surgery went very smoothly, with no complications. The results have been life changing. I now have better than 20/20 vision which is amazing. I wish I had done this sooner. I would highly recommend optical express to anyone who is considering having laser eye surgery.
March 2024 by Lux
Was an amazing experience results were way better than I could ever expected wish I had it done sooner!!
February 2024 by Katie Marley
Brilliant experience from start to finish! The Leicester team were great at my initial free consultation, optometrist Pretti was thorough in her examination and explained my recommended treatment fully answering all questions which I had. Brie was also really reassuring and helped set everything up. The surgical team at Birmingham were brilliant when I attended for my LASIK treatment- I was booked for 8am and all done by 9am! Surgeon Mr Mughal was great, he explained everything fully and carried out the procedure efficiently, keeping me informed of what was happening throughout. Discomfort afterwards was very minimal and 24 hours later I am happy that my vision is greatly improved. All in all a brilliant experience, highly recommend optical express and the teams at both Leicester and Birmingham. Many thanks to you all!
February 2024 by jaison rughani
Had LASIK surgery at the Nottingham branch with surgeon Sajjad Mughal, the procedure went extremely well and the care I received was brilliant. My vision has improved from minus 6 to better than 20/20 in the space of 24hours. My pre and post care was at the Leicester branch. All of the staff there were great and informative. Overall well worth it. Recommend it to anyone thinking about it.
January 2024 by Joe Collins
The experience with Optical Express was amazing. I went to Leicester (consultation & check up with optician Pretti) and Optical Express Birmingham (surgery with surgeon Mr Mughal). Both made me feel relaxed with the whole process by making every step clear to me and explaining anything I had questions about. I would recommend getting LASIK surgery done with Optical Express the whole procedure is so much easier than your mind thinks. Thank you to everyone that was involved.
December 2023 by Karam Chhokar
Had my Lasek done in Birmingham with Dr Mughal. He was amazing the team were great and really helpful.My optometrist in Leicester was Pretti who did my check ups. She is amazing, so friendly and professional. She also ensured she would be there if ever I needed support. Bie is the PA and was the first person I came into contact with. She was professional, welcoming and helped settled the nerves. She was essentially the face of Optical Express to me as I was an outsider and really portrayed the entity?s passion, commitment and caring nature.The surgery is genuinely life changing and I would advise on proceeding with it if you are procrastinating.
December 2023 by George Torr
I recently underwent laser eye surgery at Optical Express, and I am thoroughly impressed with the exceptional service I received. Pretti, who handled my before and aftercare, was incredibly helpful and attentive. Her professionalism and dedication truly made my experience outstanding. I highly recommend Optical Express for their top-notch service and commend Pretti for her exceptional care.
December 2023 by Emma Melia
I could not recommend the team at Nottingham and Leicester enough, very reassuring and thoroughly explained the whole process! Even during the procedure my surgeon Sajjad Mughal continued talking me through, and keeping me calm, and it does not take too long.Less than 24 later at my post op check, and I can see better that 20/20, thank you to pretti my optician in Leicester!Life changing treatment I would encourage anyone who is considering this
December 2023 by Jake Hallett
I had my appointments done with the Leicester team where Pretti and Bie were lovely and helpful very informative on the surgery and what to expect, had it done at Bridgewater in Manchester but the surgeon Mr Kiss who did a fantastic job. The only evidence I?ve even had the surgery in on paper, healed perfectly and nothing went wrong truly I was in good hands couldn?t have asked for any better than what I had
December 2023 by Sam Smith
I had my eye surgery at Nottingham with Dr. Mughal in October and like others have said I wish I had it done years ago!My vision is completely perfect (previous prescription was -5.5) the surgery was simple and pain free. A few hours of watery eyes afterwards and fine after a good nights sleep.Big thank you to the team at Leicester branch for the before and aftercare especially optometrist Pretti she is a credit to the team!Five stars, would recommend to anyone :)
December 2023 by Mohammed Mussa
Definitely the most life changing experience ever, the Leicester team were so kind and supportive. The optometrist Pretti made me feel comfortable in to taking this big step in my life. Thanks to bee for being understanding and helping me get a payment plan so it would be even more affordable for me. I had my surgery at the Birmingham branch and my surgeon was Sajid Mughal. He was the kindest fellow ever and I had no complaints and completely satisfied with the LASIK treatment he preformed on me. I?m very happy and I feel a lot more confident about myself thanks to the optical express team!! Definitely would recommend!!!
December 2023 by Hi Future Me
I had LASEK at Optical Express Nottingham with Dr Sajjad Mughal last month. He was very patient and answered all my questions before the surgery. The team in Leicester, particularly Bie and Dr Pretti, were also super lovely throughout the pre and aftercare.I just had my one month post-op checkup today, and was told I now have better than 20/20 vision- amazing! Big thanks to Optical Express!
November 2023 by Ganisha Hutchinson
The best decision that I've made. I had contemplated having Laser eye surgery for about 4 years and kept putting it off. The consultation appointment went really well at Leicester Optical Express, I was seen by Pretti, who explained everything really well and was very warm and welcoming. I booked my surgery there and then, the team was so nice and found me appointments within 4 weeks. I had my Surgery at Nottingham Optical Express, the Surgeon Sajit, was really good, very professional and made me feel very comfortable. It was reassuring to know he had done these surgeries more than 45,000 times. The surgery (lasik iDesign) was very quick and took about 20 minutes, and I could see instantly. The after care appointments went well. I would definitely recommend getting Lasik done!
October 2023 by Olivia Harnedy
I had LASEK surgery a month ago and it has been life changing. I had my initial consultation in Leicester and the staff were so lovely and reassuring. My surgery was in Nottingham and it was a really seamless process. Just a month after surgery I now have better than 20/20 vision which is amazing. If anyone is able to do it, I would really recommend it. I just wish I had done it sooner.
October 2023 by Kayleigh Brenchley
Brought my sister here yesterday who has autism and the staff were fabulous with her! So so patient, made her feel really comfortable and welcome. Staff weren't judgmental either. I could not rave more about how amazing the staff were. They worked so hard and really took there time to get her the right prescription. They really relieved alot of her anxiety. Thank you so much to the team, we will be back!
