Furniture Stores in Leicester, Leicestershire

“First class furniture & service. Really impressed with the level of service from Mark, he explained everything we needed to know. Really happy with our conservatory furniture. Many thanks Phil & Jayne”

“Wanted to check sizes and costs of two curtains. Easily found on shelf, sized and costed. Need to check drop and amount of turn up before purchasing. Clean and helpful staff wih easy parking made visit pleasant.”

“Typical B&Q,Staff usually helpful when you ask.My last experience, had to return a lot of underlay for under flooring, Didn't have the receipt, but because I had my card that I paid with, and when I bought the underlay, the manager was happy to help.Even if the computer system froze so she had to use the main register instead of a side one.”

“The staff were great. We did a test to see which type of mattress we should go for: medium. We even had a coffee. Definitely recommend for trying before you buy.”

“A very pleasant and helpful member of staff served us on our visit. Conveniently located in The High Cross shopping centre and although it is quite a small shop, there is a wide range of coffee, teas and other items to choose from.”

“Very happy with the service and the item beautiful console never seen before, very strange and top design. Hope to deal with you again and definitely I will recommend you thank you *****”

“Excellent customer service, very refreshing to get such good customer service. Good quality products, no hassle, help only when required, very good product knowledge. I would highly recommend this store.We took delivery of the leather sofa we ordered today, the quality is A1, the product was excellently packaged, the sofa was put in the position we required, and the electric recliners tested, advise given on cleaning, honestly could not be happier.”

“A fantastic huge warehouse full of interesting furniture and other things. Some new, some vintage and antique. Great bargains to be found. The owners are lovely and highly knowledgeable. Plus the rest of the team are friendly and helpful. You need to visit this place to appreciate its vastness!”

“Sailesh in B&Q Leicester was extremely helpful in analysing the needs of my projects and cutting MDF board accurately and with extreme precision including saving me material and corrected potential design flaws. He was also very polite and friendly!”

“Ordered some items on click and collect then had text telling me it's ready went down and within two minutes was collected and back in our car staff friendly and helpful shall use again”

“Wonderful seasonal goods, stationery, arts and crafts including knitting and everything that Wilko used to stock and more. Lovely café with friendly staff and an accessible toilet at the back of the store”

“This furniture shop has been amazing, I found the wardrobe of dreams here at a great price compared to other shops. And the price included delivery and assembly.Just a few short months later I needed to move property unexpectedly and the thought of trying to take down and reassemble this mammoth of a wardrobe was daunting and so I got in contact with these guys again. They charged me a very reasonable price to dismantle transport and reassemble.The room it came into was only just big enough to complete set up of the wardrobe but the man soldiered through and completed the task.I am so very pleased with the service I have received and so grateful.”

“Bought desk online- best price I could find for the same desk after quite a bit of shopping around. Customer service and communication was excellent- calling prior to delivery and after to ensure receipt and make sure we were happy with our purchase. We managed to damage the desk and their support was excellent liaising with manufacturer who sent us a spare part. Very impressed. Would definitely buy from them again”

“I brought a dining table and chairs from here but before they could be delivered we realised we no longer needed them. I thought it may be a problem and I have to take store credit but the lady said it was fine and gave me my money and delivery money back. I was very happy with this service. I have now brought large rug from here and also a childrens bed frame. I think they also sell new items.”

“I would like to thank Fae and the manager Toby at Ryman Leicester for being extremely helpful and for providing excellent customer service. They helped me to complete my photocopying and to find all the items that I needed (including SD cards etc.).”

“I recently bought 2 quilt sets from Linen Ideas for my daughters bedroom, a single and a double, both arrived pretty quickly When I was putting them on the beds, I found that the double set only had one pillow case. I got in touch with Linen Ideas and explained what had happened, within 2 days they had a new pillow case to me, at no cost to me. I would recommend there customer service team to anyone, they where a great help.”

“Have dealt with ECF for as long as I can remember maybe as long as 15 years and have always found them to be very helpful often going beyond what you would expect from such a large company. The warehouse staff are always attentive and the delivery drivers prompt, helpful and well organised. The admin staff and field staff are always at the end of a phone to offer support and will do their best to keep things moving in the right direction for you. The products are all of the highest quality which has helped us grow our business. Highly recommend these guys. Marc Fisher Managing Director at M & S Interiors.”

“I called to obtain information on a shower door in the design department. The call went through to staff downstairs on the retail floor as the design folk were not in. The lady named Donna went out of her way to ascertain the information for me. She came back with the positive reply I was looking for. The point is she went out of her way to help me. I thank you for that. Keep up the good work. It makes me keep coming back to this store as opposed to competitors due to people like Donna at thurmaston who goes out of her way to help. We'll done much appreciated and much impressed.”

“Went to scs at fossepark and we have a lovely and friendly person called Charlie he was professional can’t ask for a better person very help very good service. Nothing was too much for him. would recommend for his service for anyone”

“I would like to thank Scarlett on the desk at Fosse Park Argos this morning when she helped me with a mix up with a delivery address. She is a credit to your store and sorted everything out politely and calmly.”

“After a less than ideal experience with online ordering & subsequent visit to the Leicester store, Andrew & his team there were able to provide a swift solution. Very friendly & able to deliver an expedited resolution where the online Customer Service fell way short of the mark. Thanks guys ??”

“The definition of great customer service!Myself and my partner had been looking for a rug all day. We thought they sold them, but they only had them on display. Rather than push and try and sell us a sofa that we didn’t want, the young girl working at the time told us to look around for inspiration and use Google Lens to find what we wanted online.Long story short, we found one of their old discounted rugs online with another store. Yet, she still wanted to help us out despite us not buying anything! I didn’t get her name but hopefully you know who you are!”

“Me and my mum have just been into the store, we were greeted warmly by Katie, who gave us a quick run down of the store and then allowed us to browse pressure free! I decided on the Detroit king sized bed, bedside tables and drawers (my first adult purchase). Katie then talked me through the delivery and finance processes easily and efficiently. I was nervous about making such a big purchase but she really put me at ease. She was very friendly and approachable and is very good at her job.”

“It is wonderful at Argos Quick and easy digital and pay with card It is better than standing in the queue to pay with cash I hope one day all retail store will follow The example Staff and management are very professional very helpfup”

“Ordered a Universal Linen Divan 2Drw Slate Double.Delivery was smooth and on time but the customer service is what has pushed me to write this review.Bed came and prior to putting it all together I noticed some small damage to part of the bed. (The damage was purely cosmetic and was easily fixable with a replacement part).I used the live chat feature on the Dunelm website and spoke to a very helpful lad (Ben Lloyd if you’re reading this Dunelm) after sending some photos over Ben arranged for some replacement parts to be sent out. (This was all done at 20:30 as well so was surprised to actually get hold of anyone).Ben went above and beyond and offered multiple options to resolve this small issue and made sure I was happy with the outcome.”