September 2021 by Stephanie Glazebrook
Intimidating, staff are always stood by the doors in large groups talking, glaring, and not smiling. They are unfriendly and the atmosphere is not a good one- go elsewhere!
August 2021 by Azy Vlogs
Customer service is poor hardly no one at the checkouts, Should atleast keep one person to serve customers.
June 2021 by Lynn Elkington
Really poor social distancing, non existent, people with no masks, store was overcrowded and under staffed! Went next door and got the same pair of trainers slightly cheaper!
May 2021 by Joe Brian
DO NOT GO; I would rather give them 0 star rating, I?ve spent over £600 in store and the workers did not remove tags from the item. I drove halfway across Leicestershire to get to them \\u0026 this is what I?m experiencing. JD Sports however is 10 yards away.
January 2021 by Hetal Pala
Id happily give the company 0 stars if I could. The customer service is shocking
October 2020 by John smithy Smith
Went to footasylum. Saw a jacket. Wanted to try it in before buying to see if it fits. The staff said ?due to Covid You can?t try ANY items on BEFORE purchase?. How on earth can I see if the garment fits? How can I see how it looks like on me? How does going instore differ from online if this is the case? I told the staff that she is losing a sale. She didn?t care and went back to gossiping with her boyfriend who was stood pretending to be a customer. Staff who want to be paid to chill out with their friends in store should be docked pay.\\nSo I walked out and went to Superdry. Superdry allow external clothes (like coats and jackets) to Be tried on-even during Covid. Why do the rules differ so vastly between 2 shops that are a few meters away from each other?\\nAnyway, I ended up spending £249 on a Superdry jacket- all because the staff were far more attentive and allowed buyers to try on jackets. They got the sale..foot asylum lost out in a sale.\\nNext time, invest in better staff who actually work, and know the rules, and want to actually serve paying customers, instead of your staff who just want to chat and gossip and flirt with the local wannabe bad boys. Stupid staff, stupid lack of knowledge, stupid overall experience and end result.\\nGood result for Superdry.good result for me.
October 2020 by A P
The staff were helpful \\u0026 knowledgable . Special shoutout to the team member on the till, we had a lot of Highcross vouchers to use before the expiry date, she wasn?t phased at all and was really patient and polite!!!
October 2020 by Cob
5* service from Jack! Newer member of staff and helped me massively with great attitude ????
October 2019 by Swapnil Palyekar
Great shoe collection liked it a lot
September 2019 by Jack duke
Staff are very helpful and wide variety of clothes and brands
September 2019 by Rich Stubbs
No issues, nice staff, good shop
September 2019 by Chris Longmuir
Awful service. One person serving on tills with a long queues and at least three other staff wandering around doing nothing, they even looked at the queues more than once and smiled!!
August 2019 by Hevîn
I had bought two pairs of nike sliders, a white pair and a black pair. The black one is perfectly fine, however there is something faulty and wrong about the white ones as the strap is very loose and it makes it very difficult to walk in. I explained this to the manager and she was very rude and ignorant about the complaint and didnâ??t even bother to take in what was said. Sadly i will not be returning as i didnâ??t like the way i was approached and dealt with as an unhappy customer.
July 2019 by Imran Moosa
Good prices and friendly staff
July 2019 by Raj Singh
Nice clothes
