March 2024 by Nijas Nizam
Tasty food with good customer service. The manager in charge offered me shakes and he was very professional. He knew what he was doing.
March 2024 by Charlotte Blench
When you get told that they are under staffed and it?s just eats fault that the food is cold and milkshake is missing and she the tell you to she has to get back to work and the get told to F U is this acceptable for a staff to speak to a customer! Does she realise I pay her salary? I am still is shock to be spoken to like that. Head office next as I want something done about her and an apology. This will be going to social media as well because now I am annoyed!! ?
March 2024 by Charlotte Highcock
Dietary restrictions: They supposedly can do a lettuce wrap if you're gluten free but it took them 3 attempts to get my order right! The guy on the till wasn't very helpful, and the manager didn't seem like she wanted to help and was perturbed when I took the order back as though it was my fault.When I got it the lettuce was still dripping wet. The fries saved the meal but I'd eaten those long before the burger was finally ready.Considering it was a quiet Tuesday night, not overly impressed!
March 2024 by Neve Hendren
Always clean. Staff always kind. Manager (I think) in black cap is always on it and makes sure everyone is looked after. Me and my partner drive an hour for date nights here a lot cause they always get it right. :)
February 2024 by hardipj2020
Over priced and food was Luke warm the salad in the burgers was not fresh at all the fries tasted like they had been sat there for hours.. would never recommend this place to anyone
February 2024 by Trev D
Not cheap, but good burgers , fries are good. Large fries will feed 2Vegetarian options: Not the place for vegetariansParking: Lots of parkingWheelchair accessibility: Yes
February 2024 by Team X1
Shocking staff member tried knocking me out and food was spat
January 2024 by Sam Middlemas
Always a good 5Guys here. Sometimes can take a while to get the food next to other 5guys but overall good ?
December 2023 by Robert M
Extremely overpriced for what is really second rate McDonalds type food, presentation at MD is actually superior at a 1/3 of the price.Only plus was that there were plenty of places to sit as the place was virtually empty! I wonder why???
November 2023 by traceywC6653AP
Visited today, restaurant was empty when we arrived but soon filled up. Staff were attentive and polite, chef apologised for our wait, he said he didn't like the look of the 1st batch of food he cooked for us so he did it again. Great service, as he could of given it to us and hoped for the best ! Great service
November 2023 by S Turner
Nice food, however disappointed as there were more than five guys.
October 2023 by wai ip
My first time at Five Guys, my partner loves the place and food, he Just Eat it very often.First impression was very American (fun) the restaurant was empty, very clean, but didn?t feel welcome.The guy at the till was friendly and when he knew my partner loves Five Guys, he and my partner had a great conversation with combinations of food and drinks.Menu is simple, burgers, hotdogs and sandwiches, you can add as much or as less toppings as you like, hence prices are expensive as you can order a burger / a hotdog and add all toppings ~ 15 of them.I ordered a cheese hotdog with mustard, onions and mushrooms, personally i didn?t think anything special about it, on the other hand, my partner ordered a cheese bacon burger with lots of toppings and he loved it. Chips were super yummy, banana milkshake was ok.Service ~ as it?s a fast food place, so we ordered food at the till, then picked a table, and collected food at the collection point, so I would say no service.We spent more than £18 per person, my partner loved the burger and said it worth every penny, I think food was ok, but too expensive for a hotdog and milkshake.Have to point out toilets are located upstairs and there are lots of steps, it will be difficult for elderly or people with infants / young children. It?s impossible for wheelchair users, as I can?t see any lift or disabled toilets on the ground floor. Also the stairs and the floor were very slippery.Tables outside as well as inside.Plenty free parking spaces, including disabled parking spaces as it?s in Meridian, it may have time restrictions.Vegetarian options: Veggie sandwichParking: Lots of free parkings
October 2023 by Simon Goddard
My previous experience with Five Guys (at other locations has been good), however this wasn't the case with the one at the Meridian. I put in an online order, the burgers were ready, however they hadn't done the fries and i had to wait from scratch, this lead to the burgers (which are normally pretty good), being at best warm and very soggy.
September 2023 by Rachael Wilson
Use this place many times, always had a great service, today we was greeted by a very young rude lady on the tills, we put out request in as always on the fries being done a little longer, to be told a point blank NO, had mentioned we always ask and never been a problem, to be told again NO... carried on with my order and paid, to be then asked if I was going to pay for my coke, ( I had already paid) she then asked to see my receipt to show I've paid, then once this was Proven I was given a dirty look, unfortunately no apology, to then sit down with the girl sniggering with one of the other workers.. was not a good experience at all. Complete ignorancy. Definitely need to keep an eye on the staff.
September 2023 by Dave Rawlings
Love this place staff are friendly and the best burgers
