March 2024 by Pooja Pattani
Great experience of hair colouring by lovely members of the team, Pri did a lovely job and made me feel comfortable throughout! They can achieve spot on colour transformations with the dedicated the time needed. Highly recommended!
March 2024 by Harvean Dulay
This is my second time going to Alpha Beauty Lounge and I can?t wait to visit again!I got a wash, cut and bouncy blow dry by Pri who did an amazing job and I left feeling amazing!The girls at the salon are super friendly and always make me feel welcome.Looking forward to visiting again for my next treatment
March 2024 by Taran Sahdra
This small business is absolutely amazing, all of my friends and family love this place. I have never once had a bad experience here, I am always greeted with smiles and been given 5 star services. Some of these negative reviews are very sad to see as it?s just simply not true! Girls, visit alpha and you will see for yourself. It?s such an amazing place ???
March 2024 by Sachin Kerai
I strongly advise against visiting this salon. My mother had a distressing experience there, encountering exceptionally poor customer service. The staff at this place are mean and will do anything to take your money. They ganged up on her and used intimidating behaviour. Heartbreaking that people can be so unkind in this world.
March 2024 by Bethany C
Rude and unprofessional set up. Won't be returning. Bullying attitudes from the staff with no remorce. Left the salon extremely upset. Really unkind people should not be in the business.
March 2024 by Nida Tariq
I have been a regular customer since Alpha has opened. I get various treatments done from here and I always leave the salon feeling happy and confident. I am always greeted with a warm welcome. The staff are all lovely and helpful and the level of treatments are excellent. The look of the salon is fresh and vibrant. I always recommend this place to all my friends and family.
March 2024 by Sophie D
Awful place!!! Do not recommend. If you are 1 minute late for your appointment you will be paying the full price and your appointment will be cancelled. Also only take bank transfer which I find very bizarre. Not allowed to leave the shop until you bank transfer even if you don?t have mobile banking- they recommended you ?call someone? to settle the payment. Never experienced anything more unprofessional whole place is a scam.Rude staff all round and the fact that they have an answer for every single review on here proves that they have no customer service skills. No care or understanding for the customers and no loyalty whatsoever- anything to take your money even if it?s an extra £5. Not the place to visit!
March 2024 by Mehrie Djamili
Absolutely love my hair, excellent staff, clean and beautiful interior. I would recommend Pri as she did my hair very nice and she was so nice and professional the whole time.She gave me so many tips on how to look after my hair and what she is doing.
March 2024 by Shanaya Mal
Alpha Beauty Lounge consistently exceeds my expectations. I?ve had many appointments with Pri and she is amazing. Impeccable skills and very friendly. Alpha is the only place I trust for my hair needs! The overall atmosphere is warm and welcoming and I always look forward to my appointments. Thank you all so much xx
March 2024 by Amandeep Kaur
Thank you Munni amazing lady with excellent waxing skills as I have very sensitive skin.
February 2024 by dubby
Awful money hungry people.I have been a loyal customer and have been going to alpha beauty for the past year for waxing and other services.I found it strange that they ask for a deposit of 10 pounds for every appointment, however, I looked past it as I thought this would cause a slight deduction in the final cost of the services. I was wrong and not only do u pay the deposit you pay extortionate prices for basics services.Despite this I continued booking with alpha as it is local and somewhat convenient.I called in 3 hours before my appointment to say I can't make it as I'd had an accident and they had decided to charge me the rest of the money for a service I didn't have on top of my deposit.Wjen I tried reasoning with the receptionist she said I had agreed to the cancellation fee when booking with them in the first place.A blatant scammers!
February 2024 by ava peivandi
got my nails done about 4 weeks ago now, and i was originally meant to get acrylic nails but they said my nails were too short, so instead they kindly explained to me that if i got acrylics they wouldn't last so i should get gel nails instead. let me tell you now, my nails have never grown this long before, especially as a nail biter theyve helped my nails grow so long and strong and i havent bitten them. can't wait for my appointment next week to get them removed and see the growth! xx
February 2024 by Nikita Lakhlani
Doesnt say on website that they only take card payments over £5- owner/manager said it was. Only went in for eyebrows and £2.50 deposit was already taken online. Been many times and always able to pay via card/bank transfer. Needs to be more clear on website.Also charged £35 for facial when offer said £30 they said it was old offer that needs updating but it is still on the window 4 months later.
February 2024 by Sara hussein
Just been here to get my hair corrected and rihannon is literally the best. She was so patient and so fast honestly I can?t post my hair since I wear a hijab but I wish I would share the results. Legit the most beautiful hair colour I?ve seen my family and friends are eager to dye their hair too. A massive thank you to all the staff who are extremely kind and helpful too. Definitely going to visit again and recommend to all ;)
February 2024 by Eesher Kaur
Such a warm welcome from Ambar at this lovely salon. Priti did a wonderful job of my waxing, she was both gentle and thorough.Laila did a root top up for me and she took her time and made me feel l well pampered.Great staff and I look forward to returning soon. Thank you all xx