February 2024 by David Wright
Cashing up to early around 18:00pm and then only accepting debit card this is not the way to go as alot of people don't use a bank card as they are unsure with the security this is absolute silly cashing up so early and mangers leaving at 19:00 before closing
January 2024 by Sam Smythe
Do not shop here worst customer service iv experienced by far.I asked for names of two members of staff so i could use the proper complaints procedure, but was refused names.So many issues with a return of a £5 i wish id just brought another one and not tired to return a faulty item.Please use their competitors or other Sports Direct stores. This store needs retraining or new management
December 2023 by David Potter
Lack of staff. When you do find them, they are rude and have little understanding of consumer rights. I won't be returning.
November 2023 by Lesley Edwards
Very, very, very poor customer service!
October 2023 by Ben Adams
Refuse to give refunds only store credit. Place is a mess and poor quality stock. Staff are inexperienced and poor customer service.
September 2023 by DIANA WARREN
If I could of scored zero I would, absolutely shocking store, won't sell items at the price advertised on sticker, accused me of putting the sale sticker on myself, as no other items had that sticker on even though you can tell when they have been peeled off.Manager doesn't have the decency to come and talk to customers, they have to go to him as he is watching the door with 2 other staff! Changing what he says previously and has no customer service skills what so ever!
September 2023 by Tim Chiswell
The trainers are not very good poor selection, looks a bit run down ,will go fosse park from now on.
August 2023 by x2rusty
Walking around look to buy some clothes and I stepped on a pin ? what is bigger then usually took it to the counter and the guy who was working black with hat on just laughed and said sorry about that I I asked to speak to manager and he said no manager is in outrageous what if a kid stepped on that they need to clean the store never coming her again
January 2023 by Emma Thomas
Useless wouldn?t help us when our sons metal stud came through on his boot after wearing them twice because we didn?t have the receipt. They clearly sell these on the shelves still not many places do sell metal studs and we use the shop regularly will not use them again after the policy there referring to is clearly useless
January 2023 by Sophie Irving
Sports direct is normally great in general, however this store in particular is quite small and lack varying sizes.
January 2023 by Carole Cooper
Everything you expect choice of top brands at affordable prices
November 2022 by Marian Banks
Very bad experience. The staff were uninterested and surly.They would rather stand around and chat than serve customers
November 2022 by Phillip Jelley
Good choice of clothing trainers sport equipment friendly staff and service.
August 2022 by Kerry Harris
I'll never go to sports direct coalville again, a group of staff standing around chatting and still chatting when i tried to get passed them to look at trainers.. the look of disgust i got because of was interrupting there mother's meeting!!!! When i asked for a certain size of trainers, i was told there over there!!! It must be great to get paid to stand around and do nothing .
August 2022 by chris fitches
Good selection of trainers and prices, but staff on the verge of rude and ignorant, I know the pay may not be good but don't take it out on the customers.