March 2024 by Alicia Yilmaz
An engine warning light came on unexpectedly this morning whilst I was on my way to work in Solihull. Quick phone call to Kwik Fit and they told me to bring it straight down at 8.30 this morning. They were able to sort it out straightaway and I was on my way to work in no time. Thank you to Shaun and I sure will be back!
March 2024 by Sophie Attisha
Absolutely incredible service from the team at the ashby Kwik fit, Luke the assistant manager went above and beyond for me and my car, pushing my broken down car across the road. Amazing service always !!
March 2024 by Tom Bennett
Booked my car in for an MOT, it failed its MOT. The manager advised they could not fit my car in for the repairs as were too busy. If repairs were carried out within 10 days there would be no charge for the retest.I arranged for the repairs to be carried out at another garage, I tried phoning the garage well over 20 times, no answer on any occasion, I turned up at the garage to then be told that the ramps were broken and my retest could not be done until the following week.As well as the inability to answer the telephone the garage had no recollection of my details, didn't notify me that MOT'S could not be carried out which has left me with an unusable vehicle.Poor service, poor standards. Avoid this business at all costs.
February 2024 by J T
Had a nail in my lease car on Wednesday, goes down in 4 hours so needs sorting. They couldn?t fit me in till Saturday. Unacceptable. Definitely not kwik. Overstretched and poorly managed.
February 2024 by Stuart Marriott
Excellent service, high quality, good communication
February 2024 by Tristan Hyde
Efficient friendly service. Convenient location. Great customer service. Online booking systen good. Value for money with other work. Transparent pricing.
February 2024 by Tom Latham
Everything happened very smoothly and efficiently. Staff were pleasant and friendly. Calls were timely and reasonably clear. The car felt good to drive.
February 2024 by Theo Joannou
Fantastic service so helpful and welcoming thank you guys great job
February 2024 by Alyssa Laird
Really friendly, helped me with my tyres' valve and didn't charge me.
February 2024 by Dave Cutler
Very quick replacement of tyres
February 2024 by Kerri Evans
Sean was great and very prompt but also thorough and detailed when he explained the work that was needed to be done on my tyres.
February 2024 by Dean England
Mot engineer is excellent. Car failed but he always physically shows me exactly what?s wrong and explains what?s needed to fix it. Very helpful, thankyou.
February 2024 by A Ellix
Thank you Luke, for such a professional service and for fitting my car mats!
February 2024 by Selena Davis
Needed more oil in my car as light had come on. Job done quickly and with good humour.
February 2024 by Michelle Fletcher
Huge thanks to Luke and the team today. Went above and beyond to fix the problem with my car. Excellent service, very knowledgeable and friendly. Will definitely be bringing my car here in the future. Highly recommend.
