November 2023 by Joe Parkinson
Fantastic customer service..a special mention for Joe who couldn't have been anymore helpful.
October 2023 by Afshan Banu
Very arrogant and rude behaviour. The staff is unprofessional who disrespect the customer.
September 2023 by Peter Latham
Customer adviser extremely rude and no help
July 2023 by Lee Sutton
The guy was very helpful and pointed us in the direction of Samsung for a phone repair
June 2023 by Sara Bellingham
Really good service and friendly staff.
May 2023 by Imraan Ahmed
Very professional and helpful staff and service. We were served by Jaabir and Ryan who really went out of their way to help us.
May 2023 by Anne Butterworth
Nice people to talk to always happy to help nice atmosphere when you walk in
May 2023 by Mohammed Mughal
You please get 5g in Preston full 2024 or 2026 or 2030 please you are best network work
March 2023 by Shruthi Reddy
Customer service is very bad. The guy we met was rude towards me and my friends. He has no manners.
February 2023 by Sachin Sinha
Friendly staff. Special shout to Afy. Great service.
December 2022 by Charley-Anney
Could not be happier - customer service was amazing. Big shout out to the manager, Matt. You're fab at your job!
November 2022 by ash
Well what can I say, I didn't think customer service could fall to such depths.I met a very rude guy when I went to inquire about a contract.He said and I quote "this doesn't work the way you think", and I didn't even have to tell him what I had in my mind.His attitude was out of this world, as if he owned Vodafone or so it seemed. I was asking about something, he was telling me something else and he was too busy not listening to what I was saying.If he keeps this up I doubt anyone will be motivated towards Vodafone.
October 2022 by a. avira
Well what can I say, I didn't think customer service could fall to such depths.I met a very rude guy when I went to inquire about a contract.He said and I quote "this doesn't work the way you think", and I didn't even have to tell him what I had in my mind.His attitude was out of this world, as if he owned Vodafone or so it seemed. I was asking about something, he was telling me something else and he was too busy not listening to what I was saying.If he keeps this up I doubt anyone will be motivated towards Vodafone.
October 2022 by Santo Thomas
Very rude and pathetic customer service.One of your staff at Preston store thinks he is giving the phone at free of cost ,he is not ready to share any informations regarding the phone and also he is insulting the customer. Please give a proper training for your staff . I had deal with many other network providers like ?three? their staffs are very good at dealing with the customer?s and I didn?t expect this from Vodafone.
October 2022 by anett viszlai
Couple of weeks ago went in , needed help with upgrade, the staff member was very helpful and offered me a really good deal but due to some technical issue asked me to go back again and then we can upgrade into that deal. Today i went in- different staff member-apparently manager- customer service skill questionnable,offered me a much worse deal, no eye contact, like not even wanted to help me really ....couple of hours later rang customer service that im leaving-again they offered me much better deals but i said no thank you. Bye Vodafone(ps.train your staff to treat everyone equally)
