March 2024 by TheExpertCo2
Called them up with a query that only they could answer and they cut me off. When I tried to call back they wouldn't answerEdit - what a terrible auto response on here too
January 2024 by saiji devabh
This people working here are absurd and delusional. They Think international people dont deserve to buy a phone in contract and refuse to sell any. why do you expect most international people to speak and act like british? remember there are 67 million british and more than 8 billion people in this world that are not british...dont expect everyone to speak english and act like a british person unless you are foolish and delusional. i could get the phone i wanted from manchester. so how am i worthy to have that in manchester but not in this shop in preston when i live in preston? so its the people working here that have a chip on the shoulder.
December 2023 by Jasper Devine
Got the impression that all they wanted was to sell you a phone, not listening to the scam problems we had!!!.
November 2023 by wayne walsh
Fantastic helpful staff
November 2023 by Marius Liebus
Good and helpful service ??
October 2023 by Moxy56
Went in today the person I saw was not in the least interested when I said I don?t need an upgrade , she made feel I was a waste of her time. Will defiantly not be going again
October 2023 by Jithin Raj
Very bad, they are not providing phones for foreigners. When we went for Samsung phone they told as we have to live in uk for at least 3 years.
October 2023 by Luke Jackson
Served by Kerry, Steph and Alisha, knew their stuff and really lovely. I have tourettes so a little nervous going into shops and they put me right at ease. Definitely recommend.
September 2023 by Luke Pelham
Good staff. Helpful and not pushy to try to make the sale. Offered different options of phones and didn't try to push for the most expensive.
September 2023 by Rukhsana Kauser
Wasn't satisfied with the service
August 2023 by p 25
Joke , I got a 02 text telling I no credit left so they added 1 extra gig , I checked balance it said I had 13 thousands left so I holding on the phone 20 min or so and I was walking past 02 shop , so I went in and explained the problem , I put balance on and staff member said I have 3 thousands gig listening to call I said no it's 13 thousands then showed them the text so I rerung the balance so she could AGAIN listen to the balance and it was 13 thousands gig, so I said could he explain or check balance ( which she CAN check online) for me BUT she couldn't be bothered and male staff said its pay as you go to sort out ( 3 of the staff members stood there doing NOTHING ) so I said forget the shop is a joke then I turned to walk away the the male said bye bye sarcastically and I said that's why I don't use 02 under contract as its a joke so he said bye bye again and I said that's why there's 3 of you stood there with out any customers bye bye , totally ignorant, lazy, obnoxious staff who will close the 02 shop in preston down, when I did get threw to 02 a man who could just about speak English and told to ignore the text BUT if online credit cuts out it genuinely wouldn't surprise me as none of the 02 staff have a clue
August 2023 by Jem Phillips
Went in yesterday to order my new upgrade, it was very busy but the assistant who was new made time for me and was very helpfull. New phone pre ordered coming Friday ?
August 2023 by James Aldred
Excellent customer service Thankyou
June 2023 by Zillah Bennie
Friendly helpful knowledgeable staff
April 2023 by David Thomas
Very helpful staff