February 2024 by Laura Frielichova
This is my story. I often go to Tesco, and some of the employees recognize me and no longer ask me for an identity card. Today, I was in a hurry to pick up my children from school, and I stopped in Tesco to get something the worker asked me for an ID card. identity for the redbull I told her that I don't have it with me but I have a credit card this woman said that I don't look like I'm old enough to buy the redbull but I reminded her that she often sees me here buying things and today I'm in a hurry so I didn't take my ID. Then I got angry and ran home to get my ID. Upon returning to the store, I stopped the store manager and explained everything to her, and SHE apologized to me. I took the redbull again and went to pay and was waiting for assistance to be able to take this redbull. The worker shouted at me that she won't sell me this Redbull because I don't have an ID and I replied that I ran home and I have my ID with me and I wanted she's coming to see my age since she didn't want it to sell me Redbull she started shouting in front of all the people I don't care about your ID I won't sell you this Redbull and I won't serve you. I replied to her how she is behaving with me if I am the customer. She was really rude and without respect!Manager should sort out the workers behaviour because that woman doesn't deserve to be working in this place! Worker even didn't say sorry or something
August 2023 by Lucy Pilgrim
Horrendous customer service, rude staff. Advertise an Evri drop off service which they can't provide. Won't accept your parcels because they "don't have enough space" and say it's due to size but really they just can't be bothered. Incredibly disappointing and creates a lot of hassle. Don't advertise a service you are not willing to provide. Go to one stop in accrington instead for Evri, so much better!
May 2023 by David ?Ormy?
Ok for local shopping. More expensive than regular Tesco. Gets very busy at times
April 2023 by Nigel Gerken
Always convenient for a box of beer on a sunny day.Staff friendly and helpful.
February 2023 by Inga Truswell
What lovely staff, so cheerful and willing to help
October 2022 by Sammy Roscoe
Always go here mainly to drop parcels off everyone is very helpful never any staff just not standing around they look hard at work all the time. Great atmosphere upon walking in and a good selection of food items
August 2022 by Rochelle Donlon
Nice being open on Sundays for last minute buys
June 2022 by Danny Cassidy
Sir, MadamI wish to make a complaint regarding my local Tesco express. Its location is Mill St Oswaldtwistle BB5 3JB.I went in to buy three bottles of tonic and a pack of batteries the tills had customers waiting and I went to the self service till entered the tonic and asked a member of staff named Jack for a pack of AA batteries. His rude reply was you will have to join the queue for them! All though he could have passed them to me. I asked why? Company policy was his curt reply with another college saying the same. I then queued and bought my items. I have never been spoke to in such a rude manner in front of a number of customers. I will not be returning to that store again. Please could I see the policy under the freedom of information act. Also can I request that the staff do more customer service training.Regards Danny Cassidy
June 2022 by Judith Allan
Staff are good, just not enough parking.
April 2022 by Agata
Overpriced but alright selection of products. P
February 2022 by Sda Rasel
Small shop, can't get everything
January 2022 by Kersha Phillips
Good shop, good selection of foods and other thing's
October 2021 by Pick BaZ
Great place to shop, great pleasant staff, will feel valued as a customer and enjoy a great little shopping experience and great reductions with clubcards
September 2021 by Trace
Friendly staff. Helpful with people and all staff are happy smiley people who engage in conversation with customers. Excellent staff
May 2020 by Steven Miller
One member of staff off with covid19, enter at your risk, no hygiene
