December 2023 by alan Gostelow
Upon first visit, I asked to use the toilet but was told to ?go over the road and use Costa toilets ?Not a good start. The optician who carried out the vision test was very arrogant . I?m very short sighted and her diagnosis of ? ooh you?ve got poor eyesight ? wasn?t exactly helpful. I was then prescribed the wrong strength glasses, but was told I would get used to them. After the third visit, a much more pleasant optician did the examination and diagnosed cataracts . I?m now with Specsavers .
July 2023 by deb maddocks
So I decided to enquire about contacts, I usually go to Kew but as I work in Ormskirk thought I?d give it a go. My 1st app. the receptionist was very off with me, but it was a very hot day so put it down to that, as we were all feeling the heat.My next appointment was cancelled on the day, after waiting 2 wks due to staff shortage, annoying but these things happen. I was asked to make another appointment which I did for 3 wks later. The day before I get 2 reminder txt with 2 different times, but all good. However an hour later I get a call to say cancelled for a 2nd time, this time no optician available .I won?t be going back, 5-6 on and still no contacts. ?????
June 2023 by Jan
I recently had eye test done at this store and Diane the store manager looked after me I needed the lens on my right eye making obscure and the company that makes the glasses no longer does this service so Diane spend hours rubbing the lens on one side with an emery board to make the lens obscure for me this was something that she did as a labour of love and was much appreciated by me as it made such a difference to my everyday eyesight unless you have double vision you won?t appreciate how much difference this makes but it was a massive help to my everyday sight and I must thank her personally for this it made a big difference thank you Diane and all staff at vision express Ormskirk
March 2023 by Tom Ambler
Can't complain with this store, service was great and Diane was lovely!
January 2023 by John David Snape
Staff were friendly and helpful.Optician was experienced and thorough.
January 2023 by Reece Jones
Great service friendly helpful staff
December 2022 by Raffai Lajos
Very friendly very professional service highly recomended 24/7
November 2022 by J P
Fantastic service from Vision Express Ormskirk. The staff are extremely helpful and the optician I talked with was very knowledgeable on the eye issues I was experiencing.Prices and appointment times were great.I would highly recommend Vision Express to any of my friends/family in the future.
October 2022 by Jon Peppin
Fantastic service from Vision Express Ormskirk. The staff are extremely helpful and the optician I talked with was very knowledgeable on the eye issues I was experiencing.Prices and appointment times were great.I would highly recommend Vision Express to any of my friends/family in the future.
October 2022 by Nix
Excellent service. Only waited one week for new glasses. Shout out to Dianne, really patient and helpful helping me to choose new specs. Highly recommend.
August 2022 by Josie Lucas
Fantastic customer service. Nothing was too much trouble, staff are very patient and knowledgeable in the Ormskirk store. Thorough fitting on my glasses and a beautiful range to choose from. They even had colouring out for the kids. Thank you, I can?t wait to collect my glasses
July 2022 by Peter Moz_71
Very helpful and friendly staff.Went in for sunglasses they are very good quality and great price as well.Will be going back soon for an eye test.
July 2022 by Valerie Murnaghan
Staff very efficient, helpful and friendly. Good experience.
May 2022 by Anne McGarvey
Excellent service at the Ormskirk branch. Although I was disappointed to see Emma, the optometrist was no longer with Vision Express, another optometrist(?) carried out my eye test, and then handed me over to Angela who explained my prescription details to me. She was very helful, and informative, when ordering my new lenses.
April 2022 by Vera Cunningham
My husband had an accident with his glasses and broke the frame. I called the Ormskirk branch to see if they could help. They had the same frame in stock which they reserved for me and refitted the lenses in the New frame same day! Many thanks to Luke for all his help. He was a lifesaver.!!
