November 2023 by Phil Naylor
Staff friendly but what a poor service Royal Mail has now become . Amazon, UPS , DPD all have facility to deliver parcels efficiently but not Royal Mail. On 5 occasions I?ve left instructions for when I?m not in and they?ve ignore them .What makes it even more frustrating is that once they ignore the delivery instructions, they then automatically send it out again next day ( except Sunday of course ! ) so I?ve taken time off work to get there during the pathetically small opening hours 8-10am (never even a second before , even if they know you?re waiting in the rain) and they say no it?s out for delivery again . The whole cycle repeats ! Plus god forbid you don?t have driving licence , blood group and fingerprint before they will release the parcel .You think they?d be open when most people don?t work (Sunday) but no they need time off from their 2 hour a day slog .My heart sinks every time I see a parcel will be ?delivered? by Royal Mail . It means expect a weeks delay , inconvenience and frustration.
July 2023 by David Robinson
New opening times are very poor , no time to pick up parcels. Two hours in morning poor service
May 2023 by Chris Robinson
New opening hours noted!Went to collect a parcel as it was attempted to be delivered whilst I was at work! Parked over the road, nipped in and out! Took less than 5 mins! The member of staff behind the counter also dug out another item of recorded delivery for me whilst I was there so saved me a trip!Great service! ?
April 2023 by Lu Lo
Nonsensical!I am in when postie calls every time, but keep getting cards instead of the parcels.Repeatedly going to collect from this office, so today upon questioning why this keeps happening was astounded. When asking if chap could buzz third bell from top, was told no. Apparently a neighbour does not like the ringing of bells, nor the knocking of the door?So could postie ring or text me when I have a delivery? Was told no, they could not?So, when asking how could I get my deliveries, chap said I had to move to another address?Seriously. And he was being serious.The Queen should have stripped the Royal, off the Royal mail title long ago.
January 2023 by dave williams
Our Mail is being delivered to other roads and having to be delivered to us Even though the delivery Address is clearly printed. We are receiving letters for other people and having to take it round to their homes. Can these people Read???
January 2023 by Tonys Jackson
Not very user friendly. Opening times are poor for workers and no place to wait whilst queueing so end up getting wet in the rain.
December 2022 by Gary Prestwich
Parcel delivery driver didn?t ring my bell or knock on my door anddidn?t leave a card. I got a text saying they couldn?t deliver and had left a card saying they had left parcel at an address which doesn?t exist. I had to go to parcel office and speak to manager to get it sorted, when they came back with my parcel the delivery man lied to me about the mistake. This delivery service can?t be trusted.
December 2022 by Apple O'Neill
The people who work here are great. I have always found them very helpful and in good humour. I appreciate the high level of customer service I receive when i visit here.
September 2022 by Mick Braithwaite
Why have the opening hours changed? Used to be open until 8pm on a Thursday.However having left work early to get to the delivery office before their new closing time of 6pm, I was most displeased to discover that it was closed at 5.45pm. I now have to wait until Saturday to collect my parcel. Not good service!
August 2022 by lfcsteve walker
I have read a few negative reviews on here - some associated with Post Speed and not this Delivery Centre. I have lived here now for three years and use this office regularly and find all dealings with all of their staff both friendly and professional...Well Done.
May 2022 by Rosalie Goldsby
Staff always very helpful.
April 2022 by Joanne Davison
Woman instructed me to bring ref no. Did that then she demands photo id. Rude & stormed off so unprofessional
April 2022 by Wendy Wood
Friendly, helpful and efficient, what more can I say, well done ??
December 2021 by Angie Firth
Super Post Office. The staff are always really friendly & I wouldn't go anywhere else
July 2021 by Alison Wilson
Without knocking our postman has just made his delivery by opening our front door and flinging parcel inside. Then left door open for our dog to get out, postman knocked a compost bin over on his way, spilling foul liquid over our shared pathway. I have tried ringing sorting office but nobody is answering ... About right. There was me thinking that his usual cut across our garden every morning was bad enough ... Unbelievable!
