March 2024 by Clive C
One of the better KFC's
February 2024 by Marinusca Laurentiu
Don't respect the
January 2024 by Sophie Brown
If I could rate this a 0 I would. Customer service is absolutely shocking, worst kfc I have ever been to (I?m not from round here but work here often), I?ve given it a few chances and given how dead it always is, the service is a good 20 mins, no apology, no smiles, dreadful team!!! They need some training to say the least.
January 2024 by Poppy
We ordered 8 piece boneless bucket and 1 minute later they handed the order to me...??The chips were limp and soggy. The chicken tenders were dry and rubbery.? I wasted £21!!! So disappointing!!! I'll never give them another chance after this. SMH!!!
January 2024 by Gilesy
Love the saver menu options get alot for your money and the new chips are amazing. Ordered for collection, I was stood waiting for about 10 minutes before someone asked if I needed something and my order was sat waiting behind the counter so food wasn't as hot as expecting.
January 2024 by Arif Khan
Went in for a special offer. Scanner not working so they were unable to process the deal. Wanted to charge full price which is unacceptable. Should have honoured the deal. Manager,Arena was not interested offered no solution or resolution. Left hungry and no apology.
December 2023 by Ary Tank
This place is great for parking at while you go to the McDonalds next door so as not to pay £10 for a burger from KFC. Since the price rise the once full car park is now deserted so always lots of spaces to park.
December 2023 by Joshua Oliver
Krushem machine never ever works. Pointless advertising them
December 2023 by Alexandra Poulter
We had a drive through meal Sat (yesterday 2nd Dec) & if this had been our 1st visit it would also have been our last. We certainly will never use this branch over a weekend. The receipt showed the correct details of our order. The meals we received did not match. I have an allergy to certain foods so always order a plain burger with the chicken hash brown & cheese. I received a loaded burger. Husband took it inside to be met with a group of teenagers who were too busy talking to ask him what he wanted. When one if the girls did respond to his excuse me...he explained the problem. Her response to him...priceless. Told him not to get shirty with them, which he did not, & picked the lettuce off my burger with her bare hands & told him that it was now a plain burger! Need I say more? Good job a manager came over to see what was happening. He sorted us out thankfully but this was a really poor experience. Think the staff really need to go back to basics of safe food prep & handling as well as customer service. Pull your socks up KFC!
December 2023 by Diane Lister
I ordered my food waited got in car coffee coldWhy do they do the coffee before the order even ready that's twice now should have taken it
December 2023 by Aqil Shakar
I want to thank the man who served us last night through the drive thru. Even though I'd ordered wrong (I wanted the wrap cheese only but managed to put through without cheese for my child). He highlighted that I'd ordered wrong (so I checked and he was correct!) He still got us the replacement with a friendly face anyways. Top guy and an example to first class customer service. Many thanks
October 2023 by Lenina Howells
Went to get the food, had to change the drink as what I ordered they didn't have, family member had a salad but couldn't eat it due to them having no forks or spoons, they had no napkins or wipes instead they had blue roll which had food and spillages on it. Also to mention that the customer service was apauling.
October 2023 by Kim Davidson
Used the drive through tonight 30/09/23 that went smoothly got home the kids orders were wrong and the quality of the food was shocking It all looked like it had been out for days very dry and not even hot will never go againVegetarian options: 1 vegetarian option
October 2023 by Craig Brunton
Didn't get half of what we ordered missing 2 chicken bites, chicken wings. Not great.
September 2023 by 931stellab
Went in today what a waste of money.Chips were cold and over cooked what there was of them.The gravy was cold tasteless and really watery and also out of date that day.When I asked if they had any gravy man couldn't care less and just said no didn't offer a refund.Then we said chips were cold and over done and he went and got us another lot no apology or conversation which were equally as bad.Chicken was overcooked.Absolutely disgusting food and customer service do not waste your money.You maybe need to teach some manners and enthusiasm to your staff because the one that served us was like a stroppy lifeless teenager