Disrespectful staff trying to exchange ring even tho proof of purchase so undervalued the original rings price then thought they’ve exchanged ring to smaller size yet given me the same ring think you need sort system out so a 3rd visit to this shop and will not be buying from them again
July 2023
Very good quality jewellery
March 2023
Absolutely terrible attitude when attempting to return a ring as what not suitable.The manager who looked rather young with dark hair, had an extremely combative and patronising demeanour, clearly no customer service training or experience.This has put me off using warren james again!! Sort your staff out!!