March 2024 by Ms Bond
I shall be taking my complaint to the local newspapers the local authority environmental health trading standards and Subway head office.Between midday 12.20 to 12.50pm on Thursday 14th March 2024, I became victim to the most extraordinary outburst from some jumped up evil lowlife repr*bate, I could not believe the display from some disgusting unprofessional VERY aggressive staff worker who had the nerve to bad mouth me to different sets of customers visiting the store the entire time I was sitting in the upstairs dining area at the venue. He had the audacity to loudly slander me to all the customers who walked through the front entrance downstairs which I could hear him blatantly doing. He was telling customers a pack of lies,distorting the truth, embellishing and twisting the truth and flatly abusing me, just because he disagreed with me taking down a few chairs stacked up on tables upstairs, I did not understand why it would be such a big deal????? Who the h*l* does he think he is????So when there was a gap between customers coming into the building, this nasty piece of work came upstairs steaming in a temper and started lifting those heavy reinforced steel metal chairs back on the tables and yes you guessed it..... banging them on the table tops as angrily and as hard as he could.There was NO signage to avoid causing confusion to customers to let customers know the reason why the upstairs dining area cannot be used, it wasn't under any refurbishment and there was nothing to suggest why the upstairs dining area wasn't in use.The pathetically behaved worker told me "it was obvious the customer dining area wasn't to be used by customers, and told me that he "wasn't going to argue" and "it wasn't up for debate" he proceeded to state I was in the wrong, interrupting me so I couldn't get a word in edgeways, before heading back downstairs.He was so obsessive about it, that he actually left the store, upon abandoning the store unstaffed, while a single female customer's bread was burning in the toaster, yes you read that correctly, he even left the store to go outside to tell someone on the pavement, i suspect it was someone he knew, bearing in mind the same story he already told approx three to four sets of customers he previously served inside, as he continued his pointless, outragous and nonsense rant.This raving l*natic worker was told if the area cannot be used it should be blocked off or it needs to show a sign. But the simpleton wasn't listening, he made up his "mind" that he didn't have to engage with a customer or be civil with me, therefore it was easier for him to get a few laughing, giggling, biased and unassuming customers ordering takeouts / takeaways downstairs to take his side and let him convince them ( not that it took much convincing ) that I was the problem, the burden, that I should somehow feel guilty, exploiting me like I'm some sort of dangerous criminal vandalizing private property, which of course couldn't be further from the truth.The reality was, he is a trouble causer, he was the one being difficult and problematic, his behaviour was threatening, provoking, intimidating, unsafe and thoroughly reprehensible.He had NO BUSINESS behaving in such a way, and NO RIGHT to speak to me or be discussing me to complete strangers who were none the wiser of the situation they 1.could not see, 2. were absent of the facts and 3. Ignorant, with regards to company practices.I travelled to the Fleetwood branch of subway, the same day, furious. I consulted with with two subway staff management workers over this young man's behaviour in the Market street branch and they both confirmed he was NOT ALLOWED TO STOP CUSTOMERS EATING UPSTAIRS WITHOUT A VALID REASON OR EXPLAINATION. I was also advised there should not be broken discarded machines and large plastic wheely size bin bags full of miscellaneous junk dumped on the floor around customer seating area.Subway supply chain, employ better quality more suitable staf
February 2024 by Leo Stenson
This place is so dirty. Food left in trays over night. Got there when they were opening early. Tables and floor disgusting.. the worst subway ever been in. Put all food into bin after one bite.
January 2024 by Andy Hunter
Staff great friendly, better than the one at the winter gardens ?
January 2024 by Steffan Bull
This place is filthy, like
January 2024 by Sarah Webb
Excellent service, staff polite, friendly and helpful. Very clean and tidy.
December 2023 by Karen Parker
We usually love a subway but our experience with this particular branch was awful. The member of staff who served us (eventually) after leaving us stood there (they're was no-one else there) was rude and very uninterested in what I was asking for, my child's 6" sub was not cut with a knife just ripped open then it all fell to bits, all it was, was a plain ham nothing on it not toasted (how hard is that). I think this member of staff impartiality needs to rethink his career choice as he continued to be rude to the next couple. AVOID
December 2023 by Keri Taylor
One person serving and he got totally overwhelmed when three families came in, as he also had a delivery order to make. He was sighing, tutting, and was just totally rude. When I was waiting at the till for my kids' subs to be made, he told me to go and sit down and eat as it would get cold (an order more than a suggestion) - yet he hadn't even toasted it so it was freezing anyway (he didn't offer to toast it). He was then rude to my son who didn't get what he was asking. Once he started making the delivery order, he shouted at everyone who came through the door that he's not serving anyone else as he has 'other things to do'. He refused to serve anyone who came in after that, and when one poor man came in asking (nicely) if he could use the toilet, he was told 'NO!'. The worker did not want to be there, and to be honest, I think me and the other two families just hung about to eat in there as he was making so much of a show! I did feel sorry for him, but he needs someone else there with him on a Saturday evening as he clearly can't cope on his own.
November 2023 by Alex Withington
shocking staff didnt want to be there almost huffed when i asked her for a sandwhich wont return food was awful like the left overs from the day b4 avoid!!! rip off
November 2023 by Alan Smith
Great service and friendly chat from the Subway guy behind the counter ? nothing was too much trouble. Place was clean and the food was good, getting us ready to head to the theatre. A few Subways in the area but this is the BEST ?????????? Five
November 2023 by TANG
I regularly visit Subway and really like them?. but?.. Market Street Blackpool has to be the worst eating establishment I?ve ever been in, a disgrace!!!! The staff member was very rude with a bad attitude. Upstairs was dirty with bits of food and rubbish littering the floor and tables. Awful experience, I didn?t even finish my food, binned it and walked straight out after a few minutes?.NEVER again, avoid and spend your money elsewhere!!!
November 2023 by Nez Jones
Shocking rude staff only 2 staff members on but both extremely rude to customers. No cookies or crisps out. Upstairs filthy floor not been mopped for ages. To pay that much for a snack in feral conditions served by people who clearly don?t want to be there is not a good look.
October 2023 by Gina Moore
Very rude staff! Queued for 10min while 1 guy struggled on his own to make 1/2 dozen sandwiches, despite asking for help. I finally got served, and ordered a set salad, but when I sat down, chicken and cheese were missing. Nearly £5 for cucumber and lettuce.I went back to the till, and got ignored for another 5 minutes until I basically had to push in. I explained the problem, and then basically got attitude from 2 members of staff out the back, who were apparently far too busy to help out before! Turns out the guy on the till on his own was a trainee, been dumped out of his depth! No apology, just very poor service!
October 2023 by heyitshanspan
Julia was so welcoming and gave amazing customer service! ?? She was very friendly and very accommodating!
October 2023 by fleety1
Went in tonight, the two guys working were doing a brilliant job... Market Street well done guys...
October 2023 by Gareth Mckittrick
Cant fault the staff but the sandwiches were the saddest thing I think Ive ever